Welch Healthcare & Retirement Group Adopts Post-Acute Care Industry's First Online System For Centralized Admissions

Main Category: IT / Internet / E-mail
Also Included In: Rehabilitation / Physical Therapy;  Seniors / Aging
Article Date: 02 Apr 2008 - 1:00 PST

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Patient Placement Systems announced that Welch Healthcare & Retirement Group of Norwell, Mass., has deployed the Referral Management System Enterprise Edition , marking the first use of dedicated online referral management for centralized admissions in the post-acute care industry.

The Referral Management System online long-term care software automates referral communications and processes across the central Welch admissions office and six of the Welch Group's rehabilitation and nursing centers. This allows Welch admissions directors, coordinators and liaisons to receive, review, distribute, track and approve referrals by viewing documents securely online to quickly make convenient and appropriate placements within Welch Healthcare's network of nursing centers.

"With the Referral Management System online software, we can replace a complex maze of paper logs, spreadsheets and manual reports with simple, secure, centralized referral tracking and reporting," said Philip Glassanos, vice president of business development for Welch Healthcare & Retirement Group. "We can see all referral activity and requests across all locations instantly for smarter, faster placement, allowing us to enhance admissions efficiency and quality care."

The announcement follows a successful pilot project at Welch. The Welch Group noted the benefit of anytime, anywhere online access-critical for timely responses and management of more than 4,800 inquiries and nearly 50,000 pages of referral documents the company processes each year.

"We are committed to helping providers realize the benefits of real-time referral tracking, instant alerts, and easy electronic document retrieval and archiving." said Eric Christ, president of Patient Placement Systems. "This innovative configuration of the Referral Management System for Welch Healthcare applies those benefits to multi-location providers using centralized admissions to improve efficiency and responsiveness."

About Patient Placement Systems

Patient Placement Systems helps hospitals and long-term care providers replace mountains of paper and fax frustration with fast, efficient online healthcare software for discharge planning, patient referral management and tracking, and electronic medical records storage and retrieval. Patient Placement Systems is a proud Jackson Healthcare company, sharing a common dedication to providing the world's best healthcare software, technology and services. For more information about Patient Placement Systems, visit our Web site or call 877-748-6656.

About Welch Healthcare & Retirement Group

Under the leadership of third-generation family members, Welch Healthcare & Retirement Group has grown to become a leading provider, consultant and manager of senior housing options and rehabilitative health care services. The Norwell, Mass., company owns and manages assisted living residences, senior housing communities, skilled nursing centers, a home care company, adult day programs and a child day care center that collectively serve more than 2,100 residents and children on a daily basis.

Welch Healthcare & Retirement Group