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Costco is a large retailer that sells hearing aids in stores. Individuals with a Costco membership have access to free hearing tests and hearing aid services.

This article looks at Costco brand hearing aids, its products and services, how to order, health considerations with hearing aids, and alternative brands.

A quick look at Costco hearing aids

Costco is a large retailer operating on a global scale. It sells various products, including groceries, appliances, clothing, electronics, and furniture.

Costco also sells five brands of hearing aids, including its in-house brand, Kirkland Signature.

At the time of publishing, Costco has an average customer rating of 1.6 out of 5 stars on Trustpilot, based on over 1,800 customer reviews.

Reviews mentioning Costco hearing aids have ratings of one or two stars. These reviews cite negative experiences with the company’s customer service team, including a lack of communication over delays.

However, positive reviews praise Costco’s affordable prices and wide selection of products.

A person can consider the following pros and cons of Costco hearing aids.

Pros

  • affordable prices
  • returns within 180 days
  • free follow-up appointments when buying hearing aids
  • free hearing test for members

Cons

  • prices can vary by state
  • no financing options
  • online reviews are mixed
  • customers must be members to access hearing tests

Costco hearing aids are for people looking for affordable hearing aids suitable for smaller budgets.

The hearing aids are suitable for people with a range of hearing loss needs.

The company has more than 500 warehouse locations in the United States, and most have a hearing aid center. A person can get hearing tests, follow-up appointments, and hearing aid adjustments.

Costco sells various hearing aids in-store and offers free hearing health services for its members.

Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.

Medical News Today follows a strict product selection and vetting process. Learn more here.

Products

The brands that Costco offers come in a variety of hearing aid styles. However, some styles may not be suitable for certain people — an audiologist can recommend a style that best suits an individual.

Another factor to consider is warranty periods, which will differ according to the brand an individual purchases.

Buyers can consider the following brands of hearing aid from Costco.

Best for a wide range of colors: Rexton

  • Price: from $899 per hearing aid, may vary by state
  • Type of hearing aids: receiver-in-the-canal (RIC), behind-the-ear (BTE)
  • Charging type: rechargeable or battery-powered

Costco offers Rexton M-Core hearing aid models. There are rechargeable and non-rechargeable options and a wide range of colors. A person can also use the Rexton app on their smartphone to control their hearing aid.

The Rexton models sold at Costco include:

  • M-Core SR: These hearing aids are rechargeable RIC hearing aids. They automatically adapt to a person’s environment and come with a charging case that provides three full charges. A person can choose from five colors.
  • M-Core R312: This model is a non-rechargeable RIC hearing aid. A person can add a T-coil for loop systems if needed. It comes in 10 colors.
  • M-Core R312-T: This model is a non-rechargeable RIC hearing aid. A person can add a T-coil if needed. It comes in 10 colors.
  • M-Core B-Li M: This is a rechargeable BTE hearing aid. It features a motion sensor to adapt to different environments and audio streaming. Rexton claims it recognizes up to 120 hearing situations. It comes in 10 colors.
  • M-Core B-Li P: This is a smaller version of the B-Li M. It is rechargeable. It comes in 10 colors.
  • M-Core B-Li HP: Rexton claims this is the most powerful B-Li hearing aid. It offers up to 61 hours of runtime on one full charge. It comes in 10 colors.
  • Accessories: This group of products includes remote controls, chargers, microphones, and wireless transmitters for TV and audio system streaming.

The pros and cons of Rexton hearing aids include:

Pros

  • wide range of colors
  • rechargeable options available
  • hearing aids come with chargers
  • accessories available
  • comes with an app to control the hearing aid
  • models adapt to different sound environments automatically

Cons

  • one style of hearing aid offered
  • not all styles are rechargeable
  • prices can vary by state

Best for powerful amplification: Jabra

  • Price: from $1,799
  • Type of hearing aid:receiver-in-ear (RIE)
  • Charging type: rechargeable

Costco stocks Jabra’s Enhance Pro hearing aid models.

Jabra Enhance Pro includes three models in eight colors: gold, bronze, warm gray, silver, black, and espresso.

Jabra states these hearing aids contain three microphones, with one inside the ear. The company claims this helps to make sound clearer.

It also uses Ultra Focus, which is technology to help the hearing aid focus on singular sounds in busy environments.

These RIE hearing aids come with other features, including:

  • rechargeable battery
  • Android and iOS compatibility
  • an app to adjust volume and check charging status
  • optional wireless accessories

The pros and cons buyers can consider include:

Pros

  • wide range of colors
  • purchase includes two hearing aids
  • comes with a charging case
  • includes an app

Cons

  • prices vary by state
  • full charge may not last longer than a day
  • more expensive than other brands

Best for water-resistant hearing aids: Kirkland Signature

  • Price: from $1,399
  • Type of hearing aid: BTE
  • Charging type: rechargeable

Buyers can also find Kirkland Signature 10.0T hearing aids at Costco. This is Costco’s brand of hearing aid.

These hearing aids come in five colors to suit a range of skin tones. Purchases include two hearing aids, a charging case, a cleaning cloth and brush, and a travel pouch.

A person can connect the hearing aids to Bluetooth-compatible devices, stream audio from TVs, and attach a T-coil if needed.

A person can tap their hearing aid to answer calls, play music, and use the Easy Line Remote app to adjust the volume, programming, and other options.

The company claims the hearing aids automatically adjust to new environments.

A person can consider the following pros and cons:

Pros

  • purchase includes two hearing aids
  • comes with a charging case
  • easily connects to phones to answer calls or play music
  • adjusts to new environments automatically
  • water resistant up to 1 meter for 60 minutes
  • dust resistant up to 8 hours

Cons

  • prices vary by state
  • more limited range of colors

Best for severe hearing loss: Phonak

  • Price: from $2,499.99
  • Type of hearing aid: BTE
  • Charging: rechargeable

Costco sells Phonak Brio hearing aids. They are for people with mild to severe hearing loss.

Brio models available at Costco include:

  • Brio 5 B-675: This hearing aid is designed for people with severe to profound hearing loss. It can connect to two Bluetooth-compatible devices at once and aims to amplify sound in quiet and noisy environments.
  • Brio 4 B-13: This model is for people with mild to severe hearing loss.
  • Brio 4 I: This is a custom-made hearing aid. A person must ask a Costco hearing aid fitter about color and fit options.

There is an Easy Line Remote app that helps people control their hearing aids. People can also get remote support and adjustments from their hearing care provider through the app via video calls.

Phonak claims these hearing aids are water- and dust-resistant.

People can buy earmolds for an additional fee.

A person can consider the following pros and cons:

Pros

  • connects to two devices simultaneously
  • app offers remote support and adjustments
  • water- and dust-resistant
  • one model is custom-made
  • some models are suitable for people with severe hearing loss

Cons

  • more expensive than other brands
  • Brio models cost over $2,000 for a pair of hearing aids

Best for automatic adjustments: Philips

  • Price: from $1,799, may vary by state
  • Type of hearing aid: BTE
  • Charging: rechargeable with artificial intelligence (AI) technology

Costco offers Philips’ HearLink 9030 hearing aid.

The hearing aids work with AI. This technology trains the hearing aid to adjust appropriately to make speech clearer in noisy environments. It does this by listening to speech in noisy environments and learning to make it clearer based on the information it receives about that environment.

A person can also stream sounds from their iPhone or Android smartphone.

Pros

  • uses AI technology
  • purchases include two hearing aids
  • comes with a charger
  • a person can take a hearing test online

Cons

  • prices may vary by state
  • may take time for technology to learn to adjust

Services

Costco has physical hearing centers in all its stores, offering free hearing tests and product demonstrations to members.

Members also have access to free follow-up appointments, hearing aid cleaning and checkups, free loss and damage coverage, and free warranty periods.

Membership costs between $60–120 a year.

In addition, Costco provides advice on how best to look after hearing aid batteries on its website. It recommends individuals follow these steps:

  • storing batteries away from infants and children
  • storing batteries at room temperature
  • using the battery straight away once a person removes the tab
  • checking the expiration date before buying batteries

The company also provides instructional videos on various hearing aid topics, such as inserting batteries into hearing aids, using a TV streamer, and hearing aid anatomy.

However, the Costco website does not mention its returns policy for hearing aids.

Costco does not currently offer a way to purchase hearing aids online.

Individuals must become Costco members to buy hearing aids and access the brand’s free hearing tests and services.

To purchase hearing aids in a store, individuals must first book a free hearing test in one of Costco’s hearing centers. The company’s warehouse finder automatically selects the closest location.

A person must then print and fill in a Costco Patient Intake Form before their appointment and bring this with them. This form is currently available in English and Spanish.

The hearing test lasts around 1 hour and takes place in a private soundproof booth. After the test, a noncommissioned staff member will help a person find the right hearing device.

Costco does not process insurance claims in-store, but a person may receive reimbursement from their insurance provider.

Find out more about Costco membership here.

The World Health Organization (WHO) states that by 2050, nearly 2.5 billion people will have some level of hearing loss.

The National Institute on Deafness and Other Communication Disorders (NIDCD) reports that nearly 15% of adults in the U.S. are affected by hearing issues, making them some of the country’s most prevailing chronic conditions.

Before buying a hearing aid, the NIDCD recommends a person consider the following questions:

  • What features will be helpful?
  • What is their budget?
  • Do the hearing aids have a trial period?
  • Do the devices have a good warranty that covers repairs?
  • Can the audiologist help with adjustments, servicing, and minor repairs?
  • What model, brand, and features does the audiologist recommend?

The NIDCD notes that hearing aids may require some adjustments before a person becomes familiar with them. People should have a fitting check with an audiologist to help make these adjustments.

It is also important to wear the correct style of hearing aids. Certain styles are not suitable for people with greater hearing loss. Additionally, individuals may find some styles uncomfortable due to the shape of their ears.

Several alternative brands and products can help treat hearing loss.

Some alternative hearing aid brands include:

The NIDCD states that hearing aids magnify sound vibrations that enter the ear. The surviving cells in the ear can detect the vibrations and send the correct signals to the brain.

However, if the inner ear is affected by too much damage, hearing aids may not help. In these cases, people may need to look for alternative treatments.

An audiologist may recommend middle implant surgery, bone conduction devices, and cochlear implants for those with more severe hearing loss. Research shows that cochlear implants benefit many adults with greater hearing loss.

A person should consider seeing a doctor if they have had an ear infection, earwax buildup, and hearing problems. Some may also have:

  • difficulty hearing what others are saying
  • difficulty keeping up with conversations
  • to ask others to repeat what they have just said
  • to turn up the TV volume

The Centers for Disease Control and Prevention (CDC) states that hearing loss can also affect children and babies, and a hearing screening test can determine if they have hearing problems.

It recommends that parents and caregivers consult a doctor if they think their child is showing signs of hearing loss, such as:

  • watching TV on a high volume
  • not responding when calling their name
  • speech delays
  • not startling when exposed to loud noises

Medical professionals may also offer advice on the types of hearing aids a person can purchase and reputable companies selling these devices.

Below, we answer some of the top frequently asked questions about Costco hearing aids.

Are Costco hearing aids just as good as others?

Costco hearing aids are affordable options for people working with smaller budgets. Many buyers find they are effective hearing aids, and the Costco brand Kirkland sells one of the most popular hearing aid models.

A person can also return Kirkland hearing aids, which many other brands do not allow.

This may make Costco hearing aids attractive to customers.

Who makes Costco’s Kirkland brand hearing aids?

Sonova International manufactures Kirkland Signature hearing aids. It is the same company that produces Phonak and Unitron hearing aids.

Is there a charge for a Costco hearing test?

Costco offers free hearing tests to people with a Costco membership, which starts at $60 per year.

Which is the best hearing aid on the market?

The best hearing aid will differ depending on a person’s preferences and level of hearing loss. Popular hearing aids are rechargeable, adapt to different sound environments automatically, and are discreet and comfortable to wear.

Popular brands include Audicus, Eargo, and Costco.

An audiologist can help people choose the best hearing aid.

Costco offers its members several hearing aid brands and free hearing health services.

Unlike other brands, the company does not currently sell hearing aids online, and members must buy these products in-store.

However, people can read about the features and approximate prices of Costco hearing aids on the company’s website.