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DreamCloud is an online mattress company that sells and ships hybrid mattresses to customers across the United States. The brand also offers a range of accessories and bed bases.
Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.
DreamCloud is part of the company Resident and sells hybrid mattresses, which contain foam and coils. The company also sells accessories, such as bed frames, bases, sheets, and other bedding products.
DreamCloud’s website has more than 5,900 reviews, with an average rating of nearly 5 out of 5 stars. Many of these report that the mattresses are comfortable, help relieve aches and pains, and are easy to order.
However, DreamCloud’s listing with the Better Business Bureau (BBB) has primarily negative reviews. Of the 114 reviews on this website, the company averages 1.11 out of 5 stars. Common complaints concern shipping issues, rude or unhelpful exchanges with customer service, missing parts, and trouble with returns.
The BBB also reported 477 customer complaints closed in the 4 years DreamCloud has been in business. In the past 12 months, people filed 107 complaints with the company.
It is possible that DreamCloud filters reviews on its website so that only positive ones show. This is why checking customer reviews on various websites is important.
DreamCloud sells three hybrid mattresses as well as beds and related products. We describe the range of options below.
The DreamCloud Hybrid Mattress
- List price: $1,199 (queen)
- Height: 14 inches (in)
- Support: 6/10
- Extra features:
- 1.5-in plush soft foam
- 1-in gel-infused memory foam
- 2-in Dynamic transition layer that may promote spinal alignment
According to the company’s website, this mattress features:
- multiple layers for comfort and support
- a quilted foam and cashmere top
- a gel memory foam layer that contours the shape of the body and provides pressure point relief
- individually wrapped coils for adaptive support
This mattress is medium-firm, and the top layer has a cooling effect, which may prevent overheating during sleep. The mattress also meets CertiPUR-US standards for emissions and quality.
DreamCloud claims that this mattress helps people with aches and pains wake up pain-free. There has been no formal research into this.
Each DreamCloud mattress purchase comes with:
- a lifetime warranty
- a 365-day trial period
- free shipping and returns
The DreamCloud Premier Mattress
- List price: $1,599 (queen)
- Height: 14 in
- Support: 8/10
- Extra features:
- 1-in memory foam
- 1-in plush soft foam
- 2.5-in Dynamic transition layer that may promote proper spine alignment
This has many of the same features as the brand’s Hybrid mattress. In addition, it has an extra layer of foam above the coil layer to reduce motion across the bed.
According to the company website, this mattress offers more support than the original hybrid mattress.
Purchase of this mattress comes with:
- a 365-day trial
- a lifetime warranty
- a CertiPUR-US certificate
- free shipping and returns
The DreamCloud Premier Rest Mattress
- List price: $1,999 (queen)
- Height: 16 in
- Support: 10/10
- Extra features:
- 1-in memory foam
- 1-in Plush soft foam
- 1-in comfort foam
- 3.5-in Dynamic transition layer
This has many of the same features as the brand’s other hybrid mattresses.
In addition to the memory foam and plush foam layers of the other mattresses, this mattress also features an additional inch of foam for added support, as well as a 3.5-inch Dynamic transition layer.
The company website states that this mattress offers the maximum level of support out of their three options.
As with the other models, a purchase comes with:
- a 365-day trial
- a lifetime warranty
- CertiPUR-US certificate
- free shipping and returns
Here we compare the three DreamCloud hybrid mattresses available for purchase
| List price | Height | Support | Features | |
|---|---|---|---|---|
| Hybrid Mattress | $1,199 | 14 in | 6/10 | • 1.5-in plush soft foam • 1-in gel-infused memory foam • 2-in Dynamic transition layer |
| Premier Mattress | $1,599 | 14 in | 8/10 | • 1-in memory foam • 1-in plush soft foam • 2.5-in Dynamic transition layer |
| Premier Rest mattress | $1,999 | 16 in | 10/10 | • 1-in memory foam • 1-in Plush soft foam • 1-in comfort foam • 3.5-in Dynamic transition layer |
Bases and frames
DreamCloud sells various bed frames and bases. They range in size according to the mattress. Some of the options are:
- DreamCloud Foldable Metal Bed Frame: This option starts from $299 and supports the mattress requiring a box spring.
- DreamCloud Adjustable Bed Frame: A person can raise and lower the head and feet. The price of a queen size starts at $1,498.
- DreamCloud Platform Bed: This is a basic platform bed, and the price starts at $599.
- DreamCloud Bed Frame with Headboard: This combination of a frame and headboard is available in two colors, and the price starts at $549.
- DreamCloud Mattress Foundation: This solid base containing solid pine and spruce construction supports a mattress weight of up to 700 pounds. It is compatible with headboards, footboards, and bed combinations. The price starts at $399.
Accessories
DreamCloud also sells sheets, mattress protectors, weighted blankets, and pillows. The basic options include:
| Price | Sizes | Features | |
|---|---|---|---|
| DreamCloud sheet set | from $200 | • twin • twin XL • full • queen • king • Cal king | 100% cotton. Includes one flat sheet, one fitted sheet, and two pillowcases |
| Memory foam pillows | from $99 | • standard • king | contoured or flat options available |
| Premium mattress protector | from $99 | • twin • twin XL • full • queen • king • Cal king | • waterproof • 50-night home trial |
| Serenity Weighted Blanket | from $149 | • standard (48 x 72 in) • large (80 x 87 in) weights: • 15, 20, and 25 lbs | available in gray, navy, and tan colors |
| Resident Serenity Quilt | from $99 | • twin • twin XL • full • queen • king • Cal king | • antimicrobial • 100% cotton cover • machine washable |
| DreamCloud Duvet | from $149 | • twin • twin XL • full • queen • king • Cal king | • 100% cotton • 30-day return policy • lightweight |
| DreamCloud Duvet Cover Set | from $79 | • twin • twin XL • full • queen • king • Cal king | • available in white, blue, and gray • antimicrobial coating • 100% natural cotton |
Bundles
Bundles of bedding are available at a discounted price. A person can purchase a bedding bundle separately from the mattress but can also add a bundle to a mattress purchase.
Resident Serenity Sleep Bundle
- List price: $599 (queen)
- Includes: 2 cooling pillows, sheet set, and mattress protector.
The sheet set is antimicrobial and has a 300-thread count. The two pillows consist of memory foam and have a cool touch. This may help hot sleepers.
If a person purchases this bundle with a mattress, the price reduces from $599 to $129 for the queen size.
All DreamCloud mattresses have a firmness rating of 6.5 out of 10, which the company calls “luxury firm.”
The company says that its mattresses are suitable for couples with different firmness preferences. The top layer provides soft comfort, while individually wrapped coils provide firm support.
DreamCloud’s mattresses should not have an off-gassing odor. There may be an odor when decompressing its mattress, but this should not be harmful.
The company’s memory foam mattresses are also free from heavy metals, formaldehyde, and flame retardants.
DreamCloud’s mattresses come with different features to make sure that individuals are comfortable. These include:
- Motion isolation: The mattresses come with memory foam construction, which provides motion isolation characteristics. This can benefit those who sleep with a partner or switch positions during sleep.
- Pressure relief: DreamCloud’s mattresses can be a suitable option for people looking for a medium-firm mattress. A 2021 review states that medium-firm mattresses help improve sleep quality and promote comfort.
- Edge support: DreamCloud’s mattresses do not have a lot of edge support, as they tend to collapse when a person sits near the edge. However, they seem supportive as they have a thick coil layer and a medium-firm setting.
- Temperature regulation: DreamCloud claims that the Premier Hybrid Mattress has a cooling effect that helps regulate body temperature. This may be helpful for hot sleepers so they do not feel hot while sleeping.
The company says that its mattresses are suitable for people who sleep on their backs, sides, or stomachs. The memory foam layers support side sleepers, while the medium-firmness and coil core support back sleepers.
For stomach sleepers, the company adds that both the level of firmness and memory foam:
- help contour to the sleeper’s body
- prevent the stomach from sinking
- support correct spinal alignment
Various bed-in-a-box companies sell products with similar features, warranties, and trial periods, including:
- Nectar: This company has three mattresses available for purchase, and people can choose between memory foam or hybrid options. It also offers bed frames, dressers, mattress protectors, and nightstands, among others.
- Purple: It offers four mattresses that come with a 10-year warranty, a 100-night guarantee, and free shipping. People can also find cushions, pillows, and sheets.
- Casper: This brand sells hybrid and memory foam mattresses and other bedding products, such as duvets, mattress protectors, and weighted blankets. People can also buy glow lights, dog beds, and sleep masks.
A different mattress may improve sleep quality and help relieve pain.
The average adult needs at least
- parts of the back
- the shoulders
- the buttocks
DreamCloud says that the foam in its mattresses supports these areas and relieves pressure, but
Below are some common questions about mattresses and their answers.
How do I know which mattress is right for me?
The most important things to consider are the levels of firmness and support, according to a
Side sleepers may benefit from medium-soft to medium-firm mattresses, while back and stomach sleepers should opt for medium-firm to firm mattresses.
What is a hybrid mattress?
A hybrid mattress has multiple layers, combining different materials such as memory foam, gel, latex, or springs.
What are the benefits of a hybrid mattress?
The combination of different materials aims to provide both support and comfort. These mattresses may be particularly suitable for people who change their sleeping positions or couples who sleep in different positions. A hybrid mattress may also have little or no motion transfer.
How long does a DreamCloud mattress last?
DreamCloud claims that durability depends on the material and how a person cares for their mattress. For example, memory foam mattresses can last up to 10 years as long as users do not place extra pressure on the same area repeatedly.
However, hybrid mattresses may not last as long as memory foam. This is because they may contain springs and coils that may be more prone to damage.
Does the DreamCloud mattress get softer?
The mattresses suit different firmness preferences, so the company recommends them for couples and people who switch positions during sleep.
DreamCloud is an online mattress company that sells three models. Due to the level of firmness, a person looking for a supportive mattress might consider DreamCloud’s options.
However, although customer reviews on the company’s website are positive, those on the BBB’s website are mainly negative, and a person may wish to review these before making a decision.