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Everlywell offers a wide range of at-home testing kits for food sensitivities, thyroid function, human papillomavirus (HPV), COVID-19, and more.

Using at-home testing kits can be a convenient way for a person to take control of their health.

Keep reading to learn about how Everlywell works, what tests it offers, and the benefits and drawbacks to at-home testing.

Everlywell is an online company that offers at-home testing kits for medical conditions, general wellness, and sexual health.

According to Everlywell, all the laboratories it uses and tests it provides are regulated under the Clinical Laboratory Improvement Amendments. Some laboratories also hold accreditation with the American College of Clinical Pathologists.

The Everlywell headquarters are in Austin, TX. To date, the company has been in business for 5 years.

Everlywell reputation

Everlywell does not hold accreditation with the Better Business Bureau (BBB), but it has an A+ rating with the agency.

Out of 12 customer reviews on the BBB, the company’s average rating is 1.1 out of 5. It has a high rating with the BBB despite this.

Six customers have posted reviews on Trustpilot. Everlywell’s average rating there is 2.8.

When a person orders an at-home test kit, Everlywell sends the test request to an independent network of doctors. A board certified doctor reviews the request and decides if it is suitable for the customer.

If the test is suitable for the person, the doctor approves it, and the company sends a test kit out to them. The person then follows the instructions in the kit to collect the necessary samples and sends them through the mail to undergo testing in a laboratory.

Once the laboratory technicians have analyzed the person’s samples, they send the results to the doctor who approved the test. The doctor then sends the results to Everlywell, who sends a notification to the customer.

If a doctor believes that the test a person has ordered is not suitable for them, they notify Everlywell, who issues a refund to the customer.

Everlywell encourages customers to share their test results with a doctor. The company states that it is easy for someone to share their test results with a doctor if they want to.

However, it will not disclose test results to anyone without the person’s permission.

Everlywell offers at-home tests for a range of things, including:

The sections below look at some health tests that doctors commonly order. Everlywell offers at-home testing options for these conditions.

Food sensitivities

Some people may confuse food sensitivities with food allergies.

According to the American Academy of Allergy, Asthma & Immunology, food sensitivities, or food intolerances, involve the digestive system. Food allergies, on the other hand, involve the immune system.

According to the Academy of Nutrition and Dietetics, food sensitivities develop when a person does not have the enzyme necessary to digest a certain food or when their body reacts negatively to a food additive.

Some examples of this condition include gluten intolerance and lactose intolerance.

Everlywell offers food sensitivity tests for 96 different foods.

Thyroid conditions

The thyroid is a gland located at the front of the base of the neck. It is responsible for producing hormones that control a wide range of bodily functions.

Hypothyroidism

Hypothyroidism occurs when the thyroid does not produce enough hormone. This condition is also known as underactive thyroid.

Symptoms may include:

According to the National Institutes of Health (NIH), hypothyroidism affects approximately 5% of people in the United States.

Hyperthyroidism

Hyperthyroidism occurs when the thyroid gland makes too much hormone. This condition is also known as overactive thyroid.

Symptoms may include:

According to the NIH, hyperthyroidism affects just over 1% of people in the U.S.

Everlywell offers tests to measure the three main thyroid hormone levels.

Hormone conditions

Hormones are the body’s chemical messengers. They help with processes such as growth and fertility.

Testosterone

The Hormone Health Network states that both low and high levels of the hormone testosterone can cause symptoms.

For example, low levels of testosterone may lead to:

  • a reduced sex drive
  • poor erections
  • a decreased sperm count

Before puberty, high levels of testosterone in male children can cause tumors, but this is rare.

Follicle-stimulating hormone

The North American Menopause Society states that low levels of follicle-stimulating hormone (FSH) in females may indicate that they have reached menopause. This occurs when the production of hormones in the reproductive system decreases.

During menopause, the following may occur:

  • hot flashes
  • insomnia
  • mood changes

Everlywell offers various hormone tests, including a testosterone level test, a test for estradiol and progesterone, and a test for FSH levels.

Allergies

The American College of Asthma, Allergy & Immunology (ACAAI) says that more than 50 million people in the U.S. have an allergy.

People can have allergies to a wide variety of things, such as foods, pets, and dust. The ACAAI states that testing can identify the triggers of these allergic reactions and lead to effective treatment.

Everlywell offers an allergy test that measures for 40 common allergens.

The Food and Drug Administration (FDA) lists the benefits and risks associated with using at-home health tests.

The FDA does not mention Everlywell or other companies specifically.

Some potential benefits of using at-home tests include:

  • They may lead to the early detection of a medical condition when no symptoms are present.
  • The detection of a medical condition can allow a person to take immediate action.
  • They can help monitor things such as blood sugar levels, which can lead to changes in treatment when necessary.
  • The companies keep a person’s test results confidential.

Some risks to be aware of include:

  • Home tests should not replace regular doctor visits.
  • A doctor should interpret laboratory tests within the context of a person’s medical history, physical exam results, and the results of other diagnostic tests.
  • At-home health tests may not be ideal, as there is the possibility of receiving incorrect results.
  • At-home tests are not comparable with tests that hospital laboratories carry out. For example, when looking at cholesterol levels, a lower number may not mean that a person’s cholesterol is truly decreased. This is because different laboratories use different techniques and reference ranges.

In addition, LabTestsOnline warns people to exercise caution when using at-home tests because the quality may not be the same as that of hospital laboratory tests. Errors may occur with at-home tests for a number of reasons.

If possible, a person should contact a doctor and take any recommended health tests in a doctor-recommended facility.

If a person orders an at-home health test from Everlywell or a similar company and receives results that suggest that they may have a health condition, they should confirm the results with a doctor.

The FDA recommends that people talk with a doctor if they do not feel well or are concerned about their risk of developing a health condition.

The FDA also states that people should regularly see a doctor, regardless of whether they feel ill.

Everlywell has a high rating with the BBB, and it uses certified laboratories to review and analyze its customer’s tests.

However, the FDA says that it is best for a person’s doctor to evaluate their laboratory test results. This is because doctors need to interpret tests alongside a person’s medical history and physical exam results to make an accurate diagnosis.

Additionally, customer reviews for the company are not positive, and some customers have stated that Everlywell’s at-home testing kits have provided inaccurate results.