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Firmoo is an online eyeglass retailer that sells both prescription and nonprescription lenses, as well as eyewear accessories. It also offers a virtual try-on service and free scratch-resistant lens coatings.
The company offers a wide range of frames to suit people with different preferences, and customers can also choose to customize their lenses with tints, polarization, and other features.
In this article, we discuss Firmoo in more detail, including the products and services that it offers. We also explain why having the correct eyewear is important for vision health.
Firmoo began trading in 2009. The company offers prescription eyeglasses and sunglasses. Individuals can also select nonprescription sunglasses.
People interested in Firmoo’s glasses can choose from a variety of frame styles and colors, although the range does not include any brand name frames. After finding their preferred frames, customers can choose between prescription or nonprescription lenses and select various options, such as everyday use, readers, driving, and blue light filters.
At the time of publishing, Firmoo does not have an accreditation with the Better Business Bureau (BBB). However, the BBB currently gives the company a B grade, and reviewers on this website rate Firmoo 4.82 out of 5 stars.
Positive reviews state that Firmoo has a friendly customer service team that is willing to help purchasers navigate lens and frame options. Others say that the business is honest and accountable when dealing with complaints.
Of the recent complaints on the BBB website, most indicate an issue with glasses causing blurry vision due to the wrong lenses being in place. The company has responded to and closed each complaint.
On TrustPilot, customers have left several positive reviews of Firmoo’s glasses and customer service. They have nearly a 5-star rating based on several thousand reviews. Negative reviews mention a lack of communication with shipping delays, and several reviewers state that their frames were not the correct size.
Firmoo offers a choice of several in-house styles of frames. The company can fulfill a wide array of prescription lens needs and offer several add-ons to its lenses.
Please note that the writer has not tested these products. All information is research-based.
Individuals can choose from a variety of frame sizes and styles, which include women’s, men’s, and kid’s eyeglasses and women’s and men’s sunglasses.
Each frame comes with several color options. A person can also order frames with either prescription or nonprescription lenses.
Firmoo offers both prescription and nonprescription lenses. Individuals can customize their lenses with tints, polarization, light transition, blue light blocking filters, and lens protection, such as scratch-resistant coatings.
The company can accommodate various prescription needs, including reading, nearsightedness, farsightedness, and other vision conditions. A person can order single vision or progressive lenses. For prescription lenses, a person needs to upload a current prescription to the site.
Accessories and other services
Firmoo sells a variety of glasses cases, cleaning cloths, and chains, which a person can add to their order before checking out.
The company also offers a virtual try-on service, allowing people to see whether frames suit them before committing to a purchase. A person can see how their chosen glasses would look in a 180-degree view, and they can compare up to four frames at once.
Firmoo uses filters to help customers narrow down the wide selection of frames. A person can filter by women’s, men’s, and kids’ styles for eyeglasses and by all, women’s, or men’s styles for sunglasses.
Once a person chooses a pair of frames, they can select the color for the frames and pick either prescription or nonprescription lenses.
For prescription lenses, the person will need to enter their prescription information manually or upload an image or PDF copy of their current prescription. Individuals can choose between near, far, and progressive lenses if they require prescription lenses.
The next stage of the process requires customers to choose one of the following lens types:
The standard clear lenses come at no extra cost, but the prices of other lens types vary.
Once a person chooses their lens features, they can select the lens thickness and any protective coatings. Firmoo offers free scratch-resistant coating.
Insurance and payment
A person can add accessories and anti-fogging lens effects before placing their order.
Although Firmoo does not accept insurance policies as payment, some carriers may reimburse the costs of purchasing glasses. Individuals should check their healthcare insurance to ensure that their plan covers vision costs.
Returns and warranty
Firmoo offers a 30-day return period, with each order being eligible for a one-time exchange or return. However, individuals will have to pay for return shipping.
Additionally, the company provides a 3-month warranty. This warranty does not cover accidental damage or damage resulting from negligence or improper care.
People looking to purchase eyeglasses or sunglasses online may wish to consider several other brands that offer similar products and services. The options include:
Wearing the right eyewear is essential for vision health. About
Prescription eyeglasses help correct vision by bending light. Individuals who have refractive errors, such as nearsightedness or farsightedness, can use eyeglasses to focus light on the retinas, correcting their vision. Wearing eyeglasses will not damage or further weaken the eyes.
However, some people may find that their vision worsens even though they wear the correct prescription eyeglasses. People over the age of 60 years are at an increased risk of developing age-related macular degeneration. This condition can cause blurry vision and blank spots.
According to the
- wearing sunglasses when outdoors
- maintaining a moderate weight
- getting regular eye exams
- touching their contacts only with clean hands
- wearing eye protection when playing sports or using tools
- resting the eyes when using devices
- maintaining healthy blood sugar levels
- eating a nutritious, well-balanced diet
- reviewing their family eye history with a doctor
Individuals should see a doctor if they believe that their vision is changing — for example, if they are finding it difficult to focus on objects that are near or far away.
A person should see an eye doctor as soon as possible if their primary care physician recommends a dilated eye exam or they experience any of the following changes:
- blurry vision
- red, swollen, or painful eyes
- an inability to see in focus while wearing prescription glasses or contact lenses
Firmoo sells frames and prescription and nonprescription lenses online. Individuals can choose from a variety of frame and lens options to find the eyewear that meets their needs and preferences.
It is important to wear the right eyewear to protect and correct the vision. A person should see an eye doctor if they believe that their eyesight is changing.