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HearingLife are a group of hearing clinics that can diagnose hearing problems and recommend treatments. Their main service is fitting hearing aids.
According to the National Institute on Deafness and Other Communication Disorders, about 2–3% of children and 15% of adults in the United States have some degree of hearing loss. Regular hearing tests and hearing devices can help prevent and manage hearing impairment.
This article discusses the HearingLife brand, their products and services, and alternatives. It also covers the relationship between hearing devices and hearing health.
Founded in 1904 by the husband of a woman with hearing loss, HearingLife are now a large group of audiology practices with offices in 42 states. Partner organizations also operate in several countries outside the U.S.
HearingLife products and services include:
- hearing tests
- referrals to hearing experts
- hearing aid fitting
- hearing aids that connect to digital devices
HearingLife reviews are mixed and often negative. Better Business Bureau complaints cite a practice of offering free hearing tests, followed by recommendations for very expensive hearing aids often not covered by insurance.
Many reviewers say that customer service is lacking, that employees are unable to resolve their problems, or that they can only get help when their hearing aids are under warranty.
Glassdoor reviews indicate that many employees love helping people hear and support the company’s mission. However, some complain about mismanagement or problematic marketing practices.
Positive reviews by customers often emphasize the ease of accessing HearingLife clinics instead of contacting a doctor or independent audiologist.
Consumers can schedule an appointment and get a hearing aid fitting all at once. Many say this saved them time and money and helped them regain their hearing more quickly than they anticipated.
Customers also say that the ability to try on hearing aids in the office to see how they look and feel convinced them to try HearingLife.
HearingLife offer a wide range of hearing aids and services, such as:
- digital, drive-thru, and other alternative appointment options for people who cannot attend clinics
- help selecting the right hearing aid, with options for traditional hearing aids, hearing aids that connect to digital devices, and discrete hearing aids
- hearing assessments and screenings for people of all ages
- hearing health advice
- mail order hearing aids for customers with an established hearing aid prescription
Ordering products from HearingLife begins with making an appointment. New customers can contact the company to find a location near them.
Repeat customers may order new hearing aids or other products over the phone by contacting the location they last visited.
During the COVID-19 pandemic, HearingLife have been offering drive-up services, telehealth, and other options depending on a customer’s needs.
Some alternative brands to HearingLife include:
- Eargo: This company provides a range of hearing aids that are discreet and rechargeable. Learn more here.
- MDHearingAid: The company only offer hearing aids, and customers do not need a prescription to place an order. Learn more here.
- Costco: In a Consumer Reports survey, consumers gave Costco high ratings for convenience and service.
- hear.com: This is an online hearing aid service that connects people to local retailers and other hearing options.
People can ask a doctor for a referral to an audiologist. Traditional audiology or medical practice may offer a more personalized approach.
Many diseases can lead to hearing loss, including genetic conditions that cause hearing loss in babies and young children.
Age-related hearing loss, however, is the most common type of the condition. It usually happens because of chronic exposure to loud noises that damage the inner ear.
Age-related hearing loss is permanent, and no medical treatment can reverse it. However, hearing aids can help manage hearing loss and reduce the stress of poor hearing.
An audiologist or otolaryngologist can also make recommendations to protect the ears and prevent further loss of hearing.
Some strategies that can protect the ears include:
- wearing ear protective equipment, such as headphones, when doing yard work or attending loud concerts
- turning down the volume on the television or stereo
- following workplace noise safety regulations
- avoiding loud environments when it is not possible to protect the ears
Some rarer types of hearing loss, such as sudden deafness, may be treatable and even reversible. This is why it is important to speak with a doctor or audiologist at the first sign of hearing loss.
- They work similarly to microphones, which means they amplify all sound, including background noises.
- A person may need to adjust the hearing aid settings for different locations and sounds. It is advisable to speak with an audiologist about how and when to do this.
- Hearing aids often require an adjustment period. A person may wish to follow up with a provider if they still experience difficulties with their hearing aid.
- As with any medical device, it is important to follow the manufacturer’s instructions and keep the hearing aid out of children’s reach—especially when the device is small enough to be a choking hazard.
HearingLife offer an easy, one-stop-shop style to the world of hearing aids and hearing loss correction. The company receive mixed reviews online.
There are alternative brands available, so people should seek guidance from a doctor for a referral if they are unsure about which device to choose.