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Hers offers a variety of health and beauty products geared primarily toward women. Its products range from hair products and skin creams to birth control and sexual health solutions.

This article discusses the Hers brand, its products and services, some alternative brands, and health considerations.

Hers is part of Hims & Hers Health, Inc. It sells various health- and beauty-related products for females, while its other website, Hims, caters to males.

Learn more about Hims.

Hers offers health products relating to:

  • hair
  • skin
  • sex
  • supplements
  • primary care

Hers is suitable for females over 18 seeking prescription medication and dietary supplements.

People may also wish to use this service for primary care, such as prescription asthma and migraine medication refills.

Individual Hers products have mostly positive reviews on the company website.

Hers holds accreditation with the Better Business Bureau (BBB), which gives the company an A+ rating. At the time of publishing, Hers has a rating of 3.86 out of 5 stars based on 662 customer reviews.

Many customers wrote that they did not receive their orders, and others did not like the automatic subscription renewal. Others wrote that medications were ineffective, although reviews do not always state which medications a person has tried.

However, more positive reviews state that the healthcare professionals on the platform listened to people’s concerns and questions in a way that their usual primary care doctors did not. Others report that the pricing is reasonable.

Trustpilot gives the company 3.7 stars out of 5 based on 143 customer reviews.

Positive reviews mention successful experiences with the company’s aging support cream, shampoos, and fast consultation and prescription services.

However, negative reviews mention severe adverse effects from medication, unexpected charges and subscription renewals, and poor service from the company’s doctors.

Below, we look at some of the pros and cons of Hers based on customer reviews.


  • easy to place orders
  • fast delivery
  • effective treatment
  • efficient service
  • offers promotions


  • difficult to cancel
  • payment collection before products dispatched
  • lack of clear advice on terms and conditions
  • poor customer service
  • difficult to find a payment schedule once the trial period ends
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Once a person registers with Hers, the company requests that the customer complete a health questionnaire. This allows Hers to match them with the most appropriate healthcare professional to review the information and decide on the next steps. If they recommend a prescription, they will arrange to send this directly to an individual’s shipping address.

Payments are recurring and monthly, so a person should carefully review the proposed invoice and terms to avoid unexpected costs.

Please note that the writer of this article has not tried this service. All information presented is purely research-based and correct at the time of publication.

Medical News Today follows a strict product selection and vetting process. Learn more here.

Hers sells a wide range of products to help with:

Hers also has medical advisors who can recommend and write prescriptions for certain products, such as birth control and anxiety medications.

Health insurance does not cover the cost of Hers consultations, nonprescription medication, or prescriptions from Hers. The company does not accept flexible spending accounts (FSA) or health savings accounts (HSA).

However, if a person opts to send their prescription to a local pharmacy, they may be eligible for some insurance coverage.

Hers offers a variety of health- and beauty-related products and services. However, it is not the only company that offers these online services.

Some competitors include:

  • Ro: This company offers skin care, sexual healthcare, mental health care, COVID testing, allergy testing, menopause care, and more. The company does not accept insurance, FSA, or HSA payments.
    Learn more Ro.
  • Wisp: This company offers a similar online service to Hers, ranging from birth control options, personal care, and covid antibody testing. Consultations and prescriptions are available, but Wisp does not offer mental health services. The services with Wisp are FSA- and HSA-eligible. Learn more about Wisp.
  • Nurx: Nurx offers a wide range of products and services, including birth control and sexual healthcare, acne treatment, STI testing, HPV testing, and more. Additionally, Nurx accepts most forms of health insurance.
    Learn more about Nurx.

The table below compares Hers with its competitors.

RatingsBBB: A+, 3.86 out of 5

Trustpilot: 3.7 out of 5
BBB: B+, 1.75 out of 5

Trustpilot: 3.1 out of 5
BBB: no profile

Trustpilot: 4.7 out of 5
BBB: A, no reviews

Trustpilot: 1.4 out of 5
Consultation$39 per consultation$15 with a physician

free and unlimited follow-ups
$10 per month for unlimited consultations

$39 for a one-time consultation
from $15 per consultation
Genital herpes treatmentgeneric valacyclovir, no price availablegeneric valacyclovir, from $14 per monthvalacyclovir and acyclovir from $45 per monthgeneric valacyclovir, from $15 for a 3-month supply with no insurance
Vaginal dryness treatmentnot availableestradiol, $60 per monthnot availablenot available
Allergies treatmenthives, hay fever, and seasonal allergy medication, no price availablenasal sprays from $19 per monthnot availablenot available
Other treatmentsstrengthen, grow, and repair hair

birth control



oral herpes


aging support

cold and flu


hot flashes

eyelash thickener

cold sores


excessive sweating


weight management

smoking cessation
birth control

emergency contraception

cold sores

genital herpes

bacterial vaginosis

yeast infections

urinary tract infections

delaying periods

Covid-19 testing

intimate care
birth control



aging support


STI testing

HPV screening

oral herpes

emergency contraception

Shippingfree shipping in discreet packagingfree 2-day shipping in discreet packaging3-5 business days in discreet packingfree shipping in discreet packaging
Shipping schedulesubscription servicemonthly or quarterlydepends on the service chosenmonthly or quarterly
Insurancedoes not accept insurance

accept FSA/HSA payments
does not accept insurance

does not accept FSA/HSA payments
does not accept insurance

accept FSA/HSA payments
accepts insurance

accepts FSA/HSA payments

Although Hers offers medical reviews online, a person may also wish to speak with a doctor they are familiar with before purchasing any products or prescriptions to treat serious skin issues, sexual health issues, or mental health concerns. A person’s regular doctor may be able to make more informed recommendations on appropriate treatments for their concerns.

People should thoroughly research any product they are interested in before purchasing it. This includes getting specific information on the product and allowing a doctor to review the information beforehand. Additionally, pregnant people and those with health conditions should consult a doctor before using any supplement or new medication.

People must create a profile on the Hers website and answer a questionnaire about their medical history, current health, and any symptoms. They must also submit a copy of government-issued identification and submit their credit card details.

The platform will connect people to healthcare professionals to discuss health conditions and treatment methods. The company offers free delivery on all prescriptions.

Below, we answer some of the top frequently asked questions about Hers.

Yes, Hers provides legitimate services. According to the Hers website, all its medical professionals have licenses to give medical consultations and write prescriptions.

Hers sells prescription hair loss medication that research has shown to be effective. For instance, studies have shown that minoxidil solutions of 2% can help people with female pattern hair loss. Researchers also note that most people start to see results within 3–4 months, but they tend not to notice full effects for about 12 months.

Hers does not accept health insurance or payments through HSA or FSA.

However, if a person asks Hers to send their prescription to a local pharmacy, health insurance may cover the cost.

Learn more about Medicare and HSAs.

When purchasing a product, a person can choose between a one-time purchase or a subscription. This means a person will get regular deliveries of their chosen product.

There are several delivery frequencies available depending on the product. Many prescriptions and kits require a subscription, and individuals cannot customize these options. The company states this at checkout, and a person must agree to it to proceed with their order. Individuals can pause their subscription orders whenever they need to.

According to the company website, some Hers medication is FDA-approved. This typically applies to prescription medication; other products, such as the company’s supplements, may not have FDA approval.

Hers offers a wide variety of prescription and OTC health and beauty products. The company offers hair growth, sexual health, skin care, and mental health products.

For some purchases, a person must work with one of the Hers medical advisors, while others require a preexisting prescription.

People should try to talk with a doctor before purchasing supplements or other medications from an online retailer to ensure they are safe and effective for their needs.