We include products we think are useful for our readers. If you buy through links on this page, we may earn a small commission Here’s our process.
Medical News Today only shows you brands and products that we stand behind.
Our team thoroughly researches and evaluates the recommendations we make on our site. To establish that the product manufacturers addressed safety and efficacy standards, we:- Evaluate ingredients and composition: Do they have the potential to cause harm?
- Fact-check all health claims: Do they align with the current body of scientific evidence?
- Assess the brand: Does it operate with integrity and adhere to industry best practices?
Hers offers a variety of health and beauty products geared primarily toward women. Its products range from hair products and skin creams to birth control and sexual health solutions.
This article discusses the Hers brand, its products and services, some alternative brands, and health considerations.
Hers is part of Hims & Hers Health Inc. It sells various health- and beauty-related products geared toward women, while its other website, Hims, caters to men. Learn about Hims here.
Hers offers health products relating to:
- hair
- skin
- mental health
- sex
- supplements
- primary care
Hers is suitable for people seeking prescriptions and supplements the company gears toward women.
People may also wish to use this service for primary care, such as prescription asthma and migraine medication refills.
Hers only serves people who are 18 years of age or older.
Individual Hers products have mostly positive reviews on their website.
The company holds accreditation with the Better Business Bureau (BBB), which gives the company an A+ rating. At the time of publishing, Hers has a rating of 1.1 out of 5 stars based on 72 customer reviews.
Many customers write that they did not receive their orders and others did not like the automatic subscription renewal. Others wrote that medications were ineffective, although reviews do not always state which medications a person has tried.
The company has closed 54 complaints in the last 12 months. The company has had 108 complaints over 3 years. Complaints focus on issues canceling subscriptions and getting refunds.
Trustpilot gives the company 2.2 stars out of 5 based on 19 customer reviews.
Positive reviews mention successful experiences with the company’s aging support cream, shampoos, and fast consultation and prescription services.
However, the majority of reviews are negative. These reviews mention severe adverse effects from medication, unexpected charges and subscription renewals, and poor service from the company’s doctors.
Below, we look at some of the pros and cons of Hers based on customer reviews.
Pros
- easy to place orders
- fast delivery
- effective treatment
- efficient service
- offers promotions
Cons
- difficult to cancel
- payment collection before products dispatched
- lack of clear advice on terms and conditions
- poor customer service
- difficult to find a payment schedule once the trial period ends
Once a person registers with Hers, the company requests that the customer complete a health questionnaire. This allows Hers to match them with the most appropriate healthcare professional who will review the information and decide on the next steps. If they recommend a prescription, they will arrange to send this directly to an individual’s shipping address.
Payments are recurring and monthly, so a person should carefully review the proposed invoice and terms to avoid unexpected costs.
Please note that the writer of this article has not tried this service. All information presented is purely research-based and correct at the time of publication.
Medical News Today follows a strict product selection and vetting process. Learn more here.
Hers sells a wide range of products to help with:
- hair
- skin
- birth control and sexual health
- mental healthcare
Hers also has medical advisors who can recommend and write prescriptions for certain products, such as birth control and anxiety medications.
Hair
- Price range: from $16–45 a month
Hers offers several packages of hair care products. Its hair products include:
- minoxidil 2% for preventing hair loss
- specialty shampoos and conditioners that may promote thicker hair
- scalp scrubs
A person can purchase the company’s hair care products without a prescription. They can also choose to buy individual products or bundles.
Customers can order a single purchase or a subscription service for the products they want.
Skin
- Price range: from $15–25
Under its skin products section, Hers has products for those with more mature-looking skin and acne.
The Hers Anti-Aging Cream is a prescription-strength anti-wrinkle cream that requires a medical advisor’s approval.
The Hers Acne Cream is a prescription-strength cream that helps prevent and treat acne, and this product also requires a medical advisor’s approval.
Birth control and sexual health
- Price range: from $12 a month
Hers also offers prescription and nonprescription sexual health products, including:
- natural condoms
- personal lubricants
- powder for preventing urinary tract infections
- antifungal treatments
- treatments for genital herpes and cold sores (valacyclovir), which require a prescription
- birth control pills, which require a prescription
Mental healthcare
- Price range: from $85 a month for psychiatry, $99 per therapy session
Hers provides access to support groups and mental health professionals without registering for a subscription service. These pay-as-you-go sessions cost $99 each.
Before the session, an individual completes a questionnaire about their mental health, including sleeping habits and whether or not they have been feeling depressed or anxious. Before the appointment, the healthcare professional will send a secure link to initiate the consultation. This should arrive an hour before the scheduled appointment time.
After speaking with a mental health professional, a person can also obtain generic prescriptions for various anxiety and depression medications. Psychiatry costs $85 a month.
Supplements
- Price range: from $25–37
Hers offers supplements for women that may help strengthen nails and hair and support gut health.
- Multivitamin Gummies: These gummies contain vitamins B12, B6, D, biotin, and folic acid. The company states that this product may help promote stronger hair and nails. One-time purchase costs $32.
- Collagen Peptide: This powder may help promote healthy skin and aid muscle recovery. This product offers 30 servings and contains hydrolyzed bovine collagen peptides. It costs $27.
- Digest Debloat Probiotic: This probiotic may help reduce bloating and discomfort and aid in regulating digestion. Hers recommends taking this supplement once daily with a large meal. It costs $25.
Hers offers a variety of health- and beauty-related products and services. However, it is not the only company that offers online services.
Some competitors include:
- Wisp: This company offers a similar online service to Hers, ranging from birth control options, personal care, and covid antibody testing. Consultations and prescriptions are available, but Wisp does not offer mental health services. The services with Wisp are FSA- and HSA-eligible.
- Nurx: Nurx offers a wide range of products and services, including birth control and sexual healthcare, acne treatment, STI testing, HPV testing, and more. Additionally, Nurx accepts most forms of health insurance.
Learn more about Nurx here. - Rory: This company offers skin care, sexual health care, mental health care, covid testing, allergy testing, menopause care, and more. The company does not accept insurance, FSA, or HSA payments.
Learn more about Rory here.
The table below compares Hers with its competitors.
| Hers | Rory | Wisp | Nurx | |
|---|---|---|---|---|
| Ratings | BBB: A+ 1.15 out of 5 Trustpilot: 2.2 out of 5 | BBB: A+ 1.75 out of 5 Trustpilot: 3.7 out of 5 | BBB: No profile Trustpilot: 4.8 out of 5 | BBB: A+ 1.87 out of 5 Trustpilot: 2.0 out of 5 |
| Consultations | $39 per consultation | $15 with a physician free and unlimited follow-ups | $10 per month for unlimited consultations $39 for a one-time consultation | from $15 per consultation |
| Genital herpes treatment | generic valacyclovir, no price available | generic valacyclovir, from $14 per month | valacyclovir and acyclovir from $15 per month | generic valacyclovir, from $45 for a 3-month supply with no insurance |
| Dandruff treatment | not available | prescription shampoo, $13 per month | not available | not available |
| Vaginal dryness treatment | not available | estradiol, $60 per month | not available | not available |
| Allergies treatment | hives, hay fever, and seasonal allergy medication, no price available | nasal sprays from $19 per month | not available | not available |
| Other treatments | strengthen, grow, and repair hair birth control condoms lubricant oral herpes acne aging support cold and flu infections mental health supplements | hot flashes eyelash thickener cold sores eczema excessive sweating lubricant weight management smoking cessation | birth control emergency contraception cold sores genital herpes bacterial vaginosis yeast infections urinary tract infections delaying periods Covid-19 testing intimate care | birth control acne rosacea aging support migraine STI testing HPV screening oral herpes emergency contraception HIV PrEP |
| Shipping | free shipping in discreet packaging | free 2-day shipping in discreet packaging | 3-5 business days in discreet packing | free shipping in discreet packaging |
| Shipping schedule | subscription service | monthly or quarterly | depends on the service chosen | monthly or quarterly |
| Insurance | does not accept insurance accept FSA/HSA payments | does not accept insurance does not accept FSA/HSA payments | does not accept insurance accept FSA/HSA payments | accepts insurance accepts FSA/HSA payments |
Although Hers offers medical reviews online, a person should talk with a doctor before purchasing any products or prescriptions to treat serious skin issues, sexual health issues, or mental health concerns.
A doctor has a much more extensive idea of their unique medical history and may make more suitable recommendations.
People should thoroughly review any product they are interested in before purchasing it. This includes getting specific information on the product and allowing a doctor to review the information beforehand. Additionally, pregnant people and those with health conditions should consult a doctor before using any supplement or new medication.
People must create a profile on Hers’ website and answer a questionnaire about their medical history, current health, and any symptoms. They must also submit a copy of government-issued identification and submit their credit card details.
The platform will connect people to healthcare professionals to discuss health conditions and treatment methods. The company offers free delivery on all prescriptions.
Hers states that it does not work with any insurance companies.
Below, we answer some of the top frequently asked questions about Hers.
Are Hers services legitimate?
According to the Hers website, all of its medical professionals have licenses to give medical consultations and write prescriptions.
Does Hers work for hair growth?
For hair loss, studies have shown that minoxidil solutions of 2% can help women with female pattern hair loss. Researchers also note that most people start to see results within 3–4 months, but they tend not to notice full effects for about 12 months.
Hers also offers biotin supplements for hair growth. In a small
However, a
Learn more about biotin and hair growth here.
Does insurance cover Hers?
Insurance may cover some prescriptions; however, Hers does not work with private medical insurers.
A person may be able to use their FSA/HSA for some Hers products or services.
Learn more about Medicare and HSAs here.
How does Hers subscription service work?
The Hers subscription service has several frequency options depending on the product. There are also items that a person can purchase at any time from the company’s online store. Over-the-counter (OTC) items are the only products that do not require a subscription.
All prescriptions and kits require a subscription, and individuals cannot customize these options. The company states this at checkout, and a person must agree to it to proceed with their order. Individuals can pause their subscription orders whenever they need to.
Is Hers FDA approved?
According to the company website, Hers medication is FDA-approved.
How long does it take for Hers to work?
How long Hers medication takes to work depends on which product a person buys.
Hers hair loss medication can take up to 3 months to show results. Hers birth control can take up to a week to provide protection depending on when a person begins taking the medication in their menstrual cycle.
How long does it take to get a prescription from Hers?
According to Hers, a person can receive their prescription medication within 5–7 business days.
Hers offers a wide variety of prescription and OTC health and beauty products. The company offers hair growth, sexual health, skin care, and mental health products.
For some purchases, a person will need to work with one of the Hers medical advisors, while others require a preexisting prescription.
People should try to talk with a doctor before purchasing any supplements or other medications from an online retailer to ensure they are safe and effective for their needs.