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DreamCloud is an online mattress company selling hybrid mattresses across the United States. Its products may suit those looking for a medium-firm luxury option at an affordable price.

This article reviews the three mattresses and other products that DreamCloud offers.

Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.

DreamCloud is part of the company Resident and sells hybrid mattresses, which contain foam and coils. The company also sells accessories, such as bed frames, bases, sheets, and other bedding products.

DreamCloud’s website has more than 12,700 reviews for each mattress, with an average rating of nearly 5 out of 5 stars. Many of these report that the mattresses are comfortable, help relieve aches and pains, and are easy to order.

However, DreamCloud’s listing with the Better Business Bureau (BBB) has primarily negative reviews. Of the 94 reviews on this website, the company averages 1.13 out of 5 stars. Common complaints concern shipping issues, rude or unhelpful exchanges with customer service, missing parts, and trouble with returns.

The BBB also reported 328 customer complaints closed in the last 3 years. In the past 12 months, people filed 101 complaints with the company.

It is possible that DreamCloud filters reviews on its website so that only positive ones show. This is why checking customer reviews on various websites is important.

Pros

  • The mattresses may suit couples and those with differing firmness preferences.
  • DreamCloud offers luxury hybrid mattresses at fairly affordable prices.
  • The mattresses offer motion isolation, comfort, and contoured support.
  • The mattresses are suitable for a variety of common sleep positions.
  • The warranty and sleep trial are lengthy.

Cons

  • All of its mattresses are around the medium-firm, which may not suit everyone. Lighter people may not sink into the mattress enough to feel the pressure relief and support heavier individuals might get.
  • It does not use many natural materials.
  • The mattresses are quite high, which may make them unsuitable for smaller people or those who have difficulty getting in and out of bed.
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DreamCloud’s mattresses come with a range of features to create a versatile mattress that can suit a variety of needs. These include:

  • Motion isolation: The mattresses come with memory foam construction, which provides motion isolation characteristics. This can benefit those who sleep with a partner or switch positions during sleep.
  • Pressure relief: DreamCloud’s mattresses can be a suitable option for people looking for a medium-firm mattress. A 2021 review states that medium-firm mattresses help improve sleep quality and promote comfort. However, older 2017 research indicates that latex mattresses do this more effectively than foam varieties.
  • Edge support: DreamCloud’s mattresses do not have a lot of edge support, as they tend to collapse when a person sits near the edge. However, they seem supportive as they have a thick coil layer and a medium-firm setting.
  • Temperature regulation: DreamCloud claims that the Premier Hybrid Mattress has a cooling effect that helps regulate body temperature. This may be helpful for hot sleepers so they do not feel hot while sleeping.

Below, we provide an overview of who DreamCloud mattresses may be best for.

Sleep position

The company says that its mattresses are suitable for people who sleep on their backs, sides, or stomachs. The memory foam layers support side sleepers, while the medium-firmness and coil core support back sleepers.

Firmness level

A person’s sleeping position can put pressure on various areas of the body, most commonly:

  • parts of the back
  • the shoulders
  • the buttocks

All DreamCloud mattresses have a firmness rating of 6.5 out of 10, which the company calls “luxury firm.”

The company says that its mattresses suit couples with different firmness preferences. The top layer provides soft comfort, while individually wrapped coils provide firm support. There are also split mattress sizes available, which means couples can choose different firmnesses for each side.

Price

DreamCloud mattresses are on the more affordable end of the scale for luxury hybrid mattresses. Although they may not suit those who are on a very tight budget, queen-size mattresses cost from $1,332–$2,332. Other popular brands, such as Purple and Nectar, price similar hybrid mattresses at around $1,500–$4,000.

The company also offers very generous discounts, with sales in July 2023 bringing down the cost of its most basic model to $799. People can also get DreamCloud’s most expensive mattress for around the full price of its most basic model.

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DreamCloud sells three hybrid mattresses as well as beds and related products. Below, we look at each mattress in detail and provide overviews of its other sleep products.

Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.

Medical News Today follows a strict product selection and vetting process. Learn more here.

Here we compare the three DreamCloud hybrid mattresses available for purchase

Best for Price (queen)HeightSupportFeaturesLayers
Hybridpain relief$1,33214 in6/10• 1.5-in plush soft foam
• 1-in gel-infused memory foam
• 2-in Dynamic transition layer		7
Premierspinal alignment$1,83214 in8/10• 1-in memory foam
• 1-in plush soft foam
• 2.5-in Dynamic transition layer		7
Premier Restmotion transfer control$2,33216 in10/10• 1-in memory foam
• 1-in Plush soft foam
• 1-in comfort foam
• 3.5-in Dynamic transition layer		8

DreamCloud also offers the bed bases and frames people may need for their new mattress. Below, we provide an overview of the options available:

Various bed-in-a-box companies sell products with similar features, warranties, and trial periods, including:

  • Nectar: This company has three mattress ranges available, and people can choose between memory foam or hybrid options. Prices start at $699 for queen sizes. Read our Nectar review.
  • Purple: It offers four mattresses that come with a 10-year warranty, a 100-night guarantee, and free shipping. People can also find cushions, pillows, and sheets. Prices start at $1,295 for queen sizes. Read our Purple review.
  • Casper: This brand sells hybrid and memory foam mattresses and other bedding products, such as duvets, mattress protectors, and weighted blankets. Prices start at $995 for queen sizes. Read our Casper review.

Below, we answer some common questions about DreamCloud’s range of mattresses.

Do DreamCloud mattresses last?

DreamCloud claims that durability depends on the material and how a person cares for their mattress. For example, memory foam mattresses can last up to 10 years as long as users do not place extra pressure on the same area repeatedly.

However, hybrid mattresses may not last as long as memory foam. This is because they may contain springs and coils that may be more prone to damage.

Does the DreamCloud mattress get softer?

One of the most important things to consider when buying a mattress is the levels of firmness and support, according to a 2017 study. The more suitable option depends on a person’s sleeping position.

Many mattresses will have a “breaking in” period, including DreamCloud mattresses. This means a mattress will start out feeling firm and soften a little with use. Anecdotal reports from customers show that DreamCloud mattresses can soften over time.

Is DreamCloud a soft or firm mattress?

DreamCloud’s mattresses have a firmness rating of 6.5 out of 10, and the company classifies them as luxury firm. However, on the company’s mattress comparison page, it shows that the Hybrid mattress is the firmest, with the Premier Hybrid getting a medium-firm rating on the company’s visual scale. The Premier Rest mattress is the plushest option.

DreamCloud also offers split mattresses, which may have different firmnesses on each side. This may suit couples with different firmness needs.

Does DreamCloud mattress off gas?

DreamCloud states that its mattresses do not produce an off-gassing odor. It warns that there may be a minimal and nontoxic odor when a person unpacks the mattress, but this will disappear quickly.

DreamCloud sells three hybrid mattress models. A person looking for a supportive and affordable luxury mattress might consider DreamCloud’s options.

However, although customer reviews on the company’s website are positive, those on the BBB’s website are mainly negative, and a person may wish to review these before making a decision.