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Phonak provides different hearing aids and hearing support options to suit various needs. Smartphone apps control some hearing aids, and some have convenient charging options. The hearing aids are available to purchase only through authorized retailers.

Hearing loss affects roughly 48 million people in the United States, touching everything from their emotional and physical health to their social lives and careers.

Some people with hearing issues wait an average of 7 years before seeking treatment. However, help is available to offer individuals a better quality of life.

Learning about the different hearing support options available, including Phonak hearing aids, can help people make an informed decision.

Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.

Medical News Today follows a strict product selection and vetting process. Learn more here.

Founded in 1947, the company that would eventually become Phonak began in Switzerland. The company established a marketing presence in the United States in 1989, and technological innovation has been a crucial part of its development.

Phonak is one of nine brands owned by Sonova — a multinational corporation based in Switzerland. Senova operates in 100 different countries and is a leader in developing innovative solutions in hearing care.

The Better Business Bureau (BBB) has accredited Phonak since June 2018, and the company has a rating of A+. The customer review ratings on the BBB website were 3 out of 5 stars at the time of publishing.

At the time of publishing this article, Trustpilot gives Phonak an overall rating of 2.4 stars out of a possible 5. They currently have eleven reviews, ranging from excellent to bad.

Most positive reviews of Phonak hearing aids praise the Bluetooth models for their sound quality, the ability to use rechargeable batteries, and connectivity with various mobile devices.

One reviewer on the BBB website said, “I have used Phonak for years for assistive tech devices for students. We have not been disappointed in the products or service.”

Another said, “I’m enjoying music for the first time in 20 years, both heard directly and streamed from my iPhone.”

Less favorable reviews noted disappointment in the hearing aid quality, considering the price, and unsatisfying experiences with connectivity, repairs, and customer service. Some reviewers claim the hearing aids do not work.

One reviewer complained that the hearing aid stopped working in 10 months and that the company took more than five weeks to fix it because they did not have the proper parts.

Several reviewers on Trust Pilot complained about the Phonak app.

Phonak hearing aids are available through licensed retailers recommended by certified hearing care specialists. Phonak provides a list of hearing care professionals to help people test their hearing and get started with the purchasing process.

Generally, the various models range in price from $1,367 to $3,964 per device. The level of technology, additional services, and accessories can impact the cost of a hearing aid. The rechargeable models may cost up to five percent more than the battery-powered models.

The Phonak Audéo Paradise is one of the most popular models and comes in the P30, P50, P70, and P90 versions. Prices are as follows:

  • The P30 model costs around $1,998 per pair.
  • The P50 model costs around $3,198 per pair.
  • The P70 costs around $3,798 per pair.
  • The P90 costs around $4,598 per pair.

Financing plans

Phonak does not offer payment plans, as they do not sell the products directly.

Some hearing care professionals may offer payment plans. People should check with their local hearing healthcare professional to establish costs and payment options.

Insurance

Many health insurers do not provide coverage for hearing aids, but as each person’s plan benefits differ, individuals should check with their plan provider to confirm coverage.

Coverage may not be available if a person has an original Medicare plan. However, they may have a hearing benefit if they have a Medicare Advantage policy.

The company’s website states that Phonak designed its hearing aids to simplify a person’s life and consistently provide exceptional hearing experiences in many circumstances.

Phonak has a smartphone app that people can use alongside many of their hearing devices.

Here are some of their hearing aids and additional services to consider.

Audéo Paradise

Made for those with mild to profound hearing loss and powered by either rechargeable lithium-ion or zinc batteries, this hearing aid can connect directly to smartphones and televisions.

The product is compatible with the Roger microphone that the manufacturer claims can help a person hear more clearly and understand voices in loud or confusing sound environments.

The Audéo Paradise is a receiver-in-the-canal (RIC) hearing aid, which means that although the hearing aid rests outside the ear, the receiver, or speaker, is inside the ear. RIC hearing aids are lightweight and discrete, but they may not be suitable for individuals with severe hearing loss.

The myPhonak app helps people personalize their hearing aid settings.

The Phonak Audéo Paradise comes in four models, the P30, P50, P70, and P90. Prices vary based on the model.

  • The P30 model costs around $1,998 per pair.
  • The P50 model costs around $3,198 per pair.
  • The P70 costs around $3,798 per pair.
  • The P90 costs around $4,598 per pair.

Prices also may vary depending on where a person purchases the hearing device.

Naída Paradise

The Naída Paradise is a behind-the-ear (BTE) hearing aid that may help people hear quiet voices in quieter places. It offers personalized noise cancellation and connects Bluetooth to devices such as televisions and smartphones.

Two different models are available for various degrees of hearing loss — mild to severe and profound. The model for mild to severe hearing loss uses a rechargeable lithium battery. The model for those with profound hearing loss uses zinc batteries.

With the myPhonak app, a person can connect with their hearing care providers, who can adjust to their Phonak hearing aids in real-time.

The Phonak Naída Paradise comes in four models, the P30, P50, P70, and P90. Prices vary based on the model.

  • The P30 model costs around $2,798 per pair.
  • The P50 model costs around $3198 per pair.
  • The P70 costs around $3798 per pair.
  • The P90 costs around $4,598 per pair.

Prices also may vary depending on where a person purchases the hearing device.

Sky Link M

Made with children in mind, the Sky Link M is water- and dust-resistant, with a tamper-proof ear hook and battery door.

The company website claims this hearing aid works well alongside other treatments, such as therapies to help children build speech and language skills and learn to understand new sounds.

Licensed hearing care professionals determine the retail costs of the Sky Link M. Various factors define the price, including the local market rate in a geographic area.

Generally, the various models range in price from $1,367 to $3,964 per device.

Naída Link M

Suitable for individuals with moderate to profound hearing loss, this BTE hearing aid can link to a cochlear implant sound processor that a person can use if their hearing worsens.

Users can connect the hearing aid directly to smartphones and televisions via the myPhonak app.

Licensed hearing care professionals determine the retail costs of the Sky Link M. Various factors define the price, including the local market rate in a geographic area.

Generally, the various models range in price from $1,367 to $3,964 per device.

Lyric

The company’s website claims the Lyric hearing aid is the world’s only wholly invisible hearing aid.

A trained medical professional must insert the device into a person’s ear canal, sitting near the eardrum. It is equipped with a powerful battery and can deliver what the company describes as exceptional sound quality, 24 hours per day, for months at a time.

Certified Lyric Providers sell Lyric hearing aids on a yearly subscription basis. Phonak states that individuals may try Lyric risk-free for 30 days. Those who purchase the subscription receive new Lyric hearing aid devices regularly.

Each provider determines subscription costs, which may vary based on geographic location. Some providers may offer payment plans.

Other Phonak products and services include:

  • Tinnitus Balance Portfolio consists of tinnitus balance hearing aids, a noise generator, and smartphone apps. A person with tinnitus should work with their hearing care providers to fine-tune their portfolio and manage any hearing challenges.
  • Single-side hearing is when a person experiences hearing loss in only one ear. Hearing in the other ear may be less severe or unaffected. In each case, Phonak hearing aids use multi-faceted technology to pick up sounds from the non-hearing ear and send it to the hearing ear. These hearing aids tend to be small and discrete, and a wireless version is available for children.
  • Hearing protection devices promote restful sleep, reduce distractions, and safeguard the ears from the potentially damaging loud sounds of workplaces, heavy equipment, live music, and hunting and shooting.
  • An online hearing test with follow-up care from a hearing care professional.

Phonak offers special services for veterans who can purchase Phonak hearing aids through the audiology department of U.S. Department of Veteran Affairs (VA) hospitals.

Phonak does not directly sell the hearing aids it manufactures. Instead, it distributes Phonak hearing aids to professional, trained hearing care providers and hearing care centers.

Individuals with hearing problems can see one of these hearing care providers for evaluation. They have the option to order Phonak hearing aids if they feel the product matches their needs.

Several warranty options come with Phonak hearing aids. Individuals may choose a local warranty based on terms defined by each hearing care professional.

The Phonak company also offers a one-year limited international warranty that provides free repairs for manufacturing and material defects in the hearing aids.

The international warranty does not apply to accessories, batteries, tubes, ear molds, or external receivers. Additionally, it does not cover damage caused by improper use or care, chemical exposure, or immersion in water.

A person can generally access local warranties through the retailer of their hearing aids, but Phonak offers a 1–year international warranty covering the hearing device only. Warranties do not usually cover batteries, and other accessories may have separate rules.

If an individual purchases their Phonak products from an unauthorized online retailer, this will void their warranty.

Additionally, hearing aids are not covered by the warranty if they are damaged or broken due to improper use, care, handling, or chemical exposure.

Many hearing products are available, and finding the right one depends on an individual’s circumstances.

It is an important decision because researchers have found that hearing aids can improve general and hearing health.

The National Institute on Deafness and Other Communication Disorders (NIDCD) recommends people with hearing loss and their audiologist or hearing healthcare providers consider:

  • the type of hearing loss
  • the severity of their hearing loss
  • the hearing needs to support their lifestyle
  • ease of use
  • financial circumstances
  • warranties
  • maintenance and repair schedule

The following are some of the most frequently asked questions about Phonak hearing aids:

How do you pair Phonak Hearing aids to your phone?

A person can select settings on their iPhone to pair the hearing aids. They should select “Bluetooth” from the settings menu and turn it on. They should then turn the hearing aid off and back on. The hearing aids should then connect to the hearing aid.

Phonak hearing aid models that connect to smartphones include Audéo Paradise, Audéo Marvel, VirtoMarvel, Bolero Marvel, Naída Marvel, and Sky Marvel.

How do you clean Phonak Hearing aids?

An individual should clean their hearing aids daily.

People should not use water or solvents to clean their hearing aids because these elements may damage the devices’ electronic components.

After removing their hearing aids, a person should wipe them off with a soft, dry cloth. They may use a special brush to remove earwax from the devices. They should always separate the earpiece from the hearing aid before cleaning.

Phonak offers a line of cleaning and care products to make cleaning hearing aids easier.

Learn more about how to clean hearing aids safely here.

Where can you buy Phonak Hearing aids?

The best option for purchasing Phonak hearing aids is through a local certified hearing specialist. Some models are also sold online.

How much are Phonak Hearing aids?

Costs vary depending on features and model but typically range from $1,367 to $3,964 per device.

Who makes Phonak Hearing aids?

The Sonova company currently owns the Phonak Swiss hearing aid brand.

How do you set up Phonak Hearing aids?

Each Phonak hearing aid comes with detailed instructions. If someone has difficulty setting up the hearing aid, they should contact their local hearing care professional.

Phonak produces a wide variety of high-end hearing aids sold only through hearing care professionals.

Some insurers may help with the costs of hearing aids, but a person should check with their plan provider to confirm coverage.