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REX MD is an online health clinic specializing in male health. The company offers consultations, treatment plans, health guides, and limited follow-up sessions.
Rex MD‘s services may suit people who are uncomfortable with seeing a doctor in person to discuss their health. They may also be suitable for those with difficulties traveling to a clinic.
This article discusses the REX MD brand, its products and services and explores the health benefits and drawbacks of telehealth. It also lists some alternative brands to consider and answers frequently asked questions about REX MD.
A note about sex and gender
Sex and gender exist on spectrums. This article will use the terms “male,” “female,” or both to refer to sex assigned at birth. Click here to learn more.
REX MD is a member of the American Telehealth Association. The brand helps males with concerns about sexual health, hair loss, and other health conditions.
REX MD’s website mentions that many males may feel uncomfortable discussing their health concerns at a doctor’s clinic.
Additionally, the authors write that men may find accessing care more difficult due to short opening hours at in-person clinics.
REX MD offers remote medical care and a range of products that may retail at a lower price than similar products from a traditional pharmacy. The company aims to help men access medical care.
The platform offers:
- medications from licensed distributors
- personalized treatment plans
- free shipping
- free unlimited doctor follow-ups after treatment
According to the website, individuals may contact their assigned doctor through the company’s member portal.
At the time of publication, REX MD has an average review rating of 4.84 out of 5 on its website. The brand also has a 4.6 rating on Trustpilot.
Positive reviews focus on the quality of the company’s online services and products.
However, negative critiques revolve around customer service and shipping issues. Some people also said they had difficulties in securing refunds from REX MD.
On the Better Business Bureau (BBB) website, the company has an F rating and is not BBB accredited. The average score from over 60 customer reviews is 1.06 out of 5.
Customers found REX MD useful for erectile dysfunction medication, but many had problems with shipping, refunds, and receiving correct orders.
REX MD caters to male health. The service provides a platform for males to access doctors online.
The service specializes in sexual health, but there are treatments for other medical conditions, such as hair loss, sleep problems, and immune support.
Below, we outline the steps a person will go through to use REX MD’s services.
- Take an online health assessment on the REX MD website. The assessment includes questions about a person’s overall health, including their sexual health. REX MD doctors will use a person’s answers to evaluate what they need and make recommendations. People must also upload identification documents, such as a recent photo and a government-issued photo ID, to verify their account.
- REX MD connects the person with a doctor to discuss their symptoms and potential treatments. If they need a longer consultation, the doctor will contact the person by phone or computer.
- REX MD’s pharmacy partner will send any necessary prescriptions to a person’s chosen location within 2 days.
- If a person wishes to speak to their assigned doctor after they have received their treatment, REX MD offers follow-up appointments at no extra cost.
Before using REX MD, people should consider the pros and cons of the service.
Pros
- It makes accessing healthcare easier for those unable to travel to clinics.
- It provides a range of treatments for common male health issues.
- It encourages men to seek healthcare.
- The majority of treatments are FDA approved.
- Medication may be cheaper through REX MD.
- REX MD sends medication quickly to a location of the user’s choice.
Cons
- REX MD does not offer appointments with specialists.
- It is unsuitable for urgent care.
- In-person appointments may be more suitable for certain conditions.
- It is inaccessible to those without an internet connection.
- Its supplements are not all FDA-approved or clinically tested.
REX MD offers the following products and treatments.
- Price range: $2 to $96 per dose
People with erectile dysfunction (ED) may be unable to sustain an erection firm enough to engage in sexual activity.
- Price range: $14.95 to $29.95
People with premature ejaculation experience an orgasm sooner than they want to during sexual activity.
- Price range: $20 to $58
A person experiencing hair loss may be prescribed medication by a REX MD medical professional.
- Price range: $15 to $40 a month
- Price range: depends on the medication
The REX MD platform offers online medical consultations, where people can discuss their symptoms and receive a diagnosis. A doctor may then prescribe medications, after which individuals choose between rush delivery or pickup from a local pharmacy.
Some conditions that REX MD healthcare professionals may treat include:
- Price range: $3.40 to $4.21 per dose
RexMD has two available treatments for sleep difficulties: doxepin and ramelteon.
RexMD suggests a person should take this medication 30 minutes before bed. The company claims the medications can help a person get adequate amounts of sleep.
Doxepin is an antidepressant which has FDA approval
Ramelteon has FDA approval for the treatment of sleep-onset insomnia. It works similarly to melatonin, a substance in the brain that is key for sleep.
- Price range: $34.99 to $149.99
This testosterone support supplement is suitable for people with low testosterone levels.
The supplements reportedly contain all-natural ingredients including fenugreek and tongkat ali extract. The benefits of these are:
- Fenugreek: boosts testosterone, helps control appetite, reduces blood sugar, cholesterol, and inflammation.
- Tongkat ali extract: increases testosterone production, enhances sexual performance, erectile dysfunction, athletic performance and muscle mass. May also reduce stress, anxiety, and depression.
RexMD suggests a person should take one daily supplement to improve energy levels, stamina, and performance.
A 1-month supply costs $34.99. A 3-month supply costs $79.99 and a 6-month supply costs $149.99.
REX MD offers a free online visit with a person’s first monthly order. People must then pay a recurring monthly fee. However, REX MD offers discounts if an individual signs up for 3 or more months of membership and prescription refills.
The pricing varies depending on the medication a healthcare professional prescribes. The following table describes some of the costs of the medication that REX MD offers.
| Sildenafil | $2 to $6 per dose |
|---|---|
| Viagra | $96 per dose |
| Tadalafil | $6 per dose |
| Cialis | $29 per dose |
| Daily tadalafil | $2 per dose |
| Finasteride | from $20 per month |
| Sertraline | $24 per month |
| Valacyclovir | from $15 per month |
| Doxepin | $3.40 per dose |
| Ramelteon | $4.21 per dose |
| Testosterone supplement | from $34.99 per month |
Most insurance plans do not cover REX MD’s services. However, the company claims its prices are lower than pharmacies and copays.
REX MD does not charge for standard shipping, but a person can order overnight shipping for an additional fee.
Once an individual places an order, the company states it usually processes the medication within a day. The order will arrive within 2–4 business days unless an individual opts for overnight shipping.
People interested in using telehealth services may also wish to consider alternative providers:
- Hims: This company specializes in male health and offers online consultations and personalized treatment plans, even for mental health conditions. The platform also provides free, anonymous group support sessions for those with health concerns. Read our Hims review.
- Roman: This brand offers help with sexual, hair, and skin health, daily health treatments, and free doctor follow-ups. People may also receive treatment for stress, excessive sweating, and dandruff. Read our Roman review.
- Lemonaid: Lemonaid offers treatment for various conditions, including urinary tract infections, anxiety, depression, and hypothyroidism. People may also use the platform if they are interested in buying birth control medications. The platform allows individuals to order blood tests, cholesterol tests, and tests for sexually transmitted diseases. Read our Lemonaid review.
- Eddie by Giddy: Eddie is a wearable device that treats ED and may improve male sexual performance without medications. It comes in different sizes depending on penis girth and ED symptoms. Learn more about Eddie by Giddy.
The table below compares REX MD with its telehealth competitors.
| Services | Requires prescription | Shipping | |
|---|---|---|---|
| REX MD | • ED • hair loss • premature ejaculation • herpes • primary care • sleep treatments • testosterone support | yes | 2 to 4 days |
| Hims | • ED • hair loss • premature ejaculation • skin care • mental health • weight loss • herpes • primary care | yes | 2 to 5 days |
| Roman | • ED • hair loss • premature ejaculation • skin care • mental health • herpes • primary care • weight loss | yes | 2 to 4 days |
| Lemonaid | • ED • hair loss • premature ejaculation • skin care • mental health • herpes • primary care | yes | 2 to 3 days |
Those with symptoms of a health condition should speak with a doctor. This can be via a telehealth company, phone, or in person.
People with no or limited internet access may consider consulting a doctor at a traditional clinic or via phone consultation, as they would be unable to attend online visits.
Those who need urgent care should not use telehealth companies. Instead, they should contact emergency services.
Below are answers to common questions about REX MD.
Yes, REX MD is a legitimate company offering a range of FDA-approved prescription medications.
REX MD states that it uses United States-licensed and board certified doctors, and people must verify their accounts with government-issued documentation.
The company also does not sell prescription medications unless a person has a current prescription from a doctor.
REX MD offers both Viagra and its generic counterpart, sildenafil.
REX MD offers Cialis and its generic version, tadalafil. The company also provides daily tadalafil.
REX MD is a subscription service. A person pays a recurring monthly fee for their medication, although the company offers a discount with a subscription of 3 months or more. This fee covers prescription refills.
A person can cancel their subscription and monthly refills at any time.
Telehealth may suit individuals who cannot get to a doctor’s clinic and prefer speaking with a healthcare professional using online platforms.
Companies like REX MD may offer consultations, personalized treatment plans, and ongoing follow-up sessions. People should provide detailed information on their circumstances and discuss their symptoms with the doctor during the online consultation.
However, these services may not suit individuals with limited internet access or those needing urgent care and treatment.