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REX MD is an online health clinic specializing in male health. The company offers consultations, treatment plans, health guides, and limited follow-up sessions.
Rex MD‘s services may suit people who are uncomfortable with seeing a doctor in person to discuss their health. They may also be suitable for those with difficulties traveling to a clinic.
This article discusses the REX MD brand, its products and services and explores the health benefits and drawbacks of telehealth. It also lists some alternative brands to consider and answers frequently asked questions about REX MD.
Learn more about telemedicine.
A note about sex and gender
Sex and gender exist on spectrums. This article will use the terms “male,” “female,” or both to refer to sex assigned at birth. Click here to learn more.
REX MD is a member of the American Telehealth Association. The brand helps males with concerns about sexual health, hair loss, and other health conditions.
REX MD’s website mentions that many males may feel uncomfortable discussing their health concerns at a doctor’s clinic.
Additionally, the authors write that men may find accessing care more difficult due to short opening hours at in-person clinics.
REX MD offers remote medical care and a range of products that may retail at a lower price than similar products from a traditional pharmacy. The company aims to help men access medical care.
The platform offers:
- medications from licensed distributors
- personalized treatment plans
- free shipping
- free unlimited doctor follow-ups after treatment
According to the website, individuals may contact their assigned doctor through the company’s member portal.
At the time of publication, REX MD has an average review rating of 4.7 out of 5 on its website. The brand also has a 4.5 rating on Trustpilot.
Positive reviews focus on the quality of the company’s online services and products.
However, negative critiques revolve around customer service and shipping issues. Some people also said they had difficulties in securing refunds from REX MD.
On the Better Business Bureau (BBB) website, the company has a C+ rating, although it is not BBB accredited. The average score from just over 30 customer reviews is 1.12 out of 5.
Customers found REX MD useful for erectile dysfunction medication, but many had problems with shipping, refunds, and receiving correct orders.
REX MD caters to male health. The service provides a platform for males to access doctors online.
The service specializes in sexual health, but there are treatments for other medical conditions, such as hair loss, sleep problems, and immune support.
Below, we outline the steps a person will go through to use REX MD’s services.
- Take an online health assessment on the REX MD website. The assessment includes questions about a person’s overall health, including their sexual health. REX MD doctors will use a person’s answers to evaluate what they need and make recommendations. People must also upload identification documents, such as a recent photo and a government-issued photo ID, to verify their account.
- REX MD connects the person with a doctor to discuss their symptoms and potential treatments. If they need a longer consultation, the doctor will contact the person by phone or computer.
- REX MD’s pharmacy partner will send any necessary prescriptions to a person’s chosen location within 2 days.
- If a person wishes to speak to their assigned doctor after they have received their treatment, REX MD offers follow-up appointments at no extra cost.
Before using REX MD, people should consider the pros and cons of the service.
Pros
- It makes accessing healthcare easier for those unable to travel to clinics.
- It provides a range of treatments for common male health issues.
- It encourages men to seek healthcare.
- The majority of treatments are FDA approved.
- Medication may be cheaper through REX MD.
- REX MD sends medication quickly to a location of the user’s choice.
Cons
- REX MD does not offer appointments with specialists.
- It is unsuitable for urgent care.
- In-person appointments may be more suitable for certain conditions.
- It is inaccessible to those without an internet connection.
- Its supplements are not all FDA-approved or clinically tested.
REX MD offers the following products and treatments.
Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.
Medical News Today follows a strict product selection and vetting process. Learn more here.
Erectile dysfunction treatments
- Price range: $3–90 per dose
People with erectile dysfunction (ED) may be unable to sustain an erection firm enough to engage in sexual activity.
Some medications that REX MD doctors may prescribe for ED include:
Sildenafil (Viagra)
REX MD offers Viagra and sildenafil, the generic form of Viagra. Both come in tablets of 25, 50, and 100 milligrams (mg).
Per dose, it costs $10 for sildenafil and $90 for Viagra.
However, sildenafil may not be safe for people with:
- heart problems
- low blood pressure
- pulmonary hypertension
- liver problems
- certain other health issues
Tadalafil (Cialis)
This FDA-approved medication comes in four strengths: 2.5, 5, 10, and 20 mg.
People take this medication as and when they need it. People should not take more than one dose a day.
The prescribing information for the drug states people can take it as needed before sexual activity. It recommends people start at 10 mg and increase or decrease the dose depending on how effective it is and the side effects it produces.
Some side effects may include headache, nausea, facial flushing, or muscle aches.
Per dose, tadalafil costs $10, and Cialis costs $29.
Daily tadalafil
This drug comes in 2.5 and 5 mg. People must take it every day.
The British National Health Service (NHS) writes that the effects of tadalafil can last over 24 hours.
As such, people should not take 10 or 20 mg tablets every day. It also notes that the drug is most effective when a person is already sexually stimulated.
It costs $3 per dose.
Premature ejaculation treatments
- Price range: $14.95–29.95
People with premature ejaculation experience an orgasm sooner than they want to during sexual activity. REX MD offers the following treatments:
Sertraline
Doctors may prescribe sertraline, which REX MD offers as a monthly supply. Individuals may take this antidepressant medication every morning or 4–8 hours after engaging in sexual activity. Some may prefer taking it only when they plan to have sex.
However, the medication can cause side effects, such as:
- nausea
- fever
- muscle rigidity
- sleeping issues
- increased risk of suicide in those up to the age of 24
It costs $24 per month.
Performance Wipes
A person uses these wipes to desensitize the penis, which may delay orgasm.
They contain 4%
REX MD recommends people use a wipe a few minutes before sex.
Experts write that more research is needed to determine the effectiveness and risks of these products.
A 1-month supply costs $14.95, and a 3-month supply $29.95.
Hair loss treatment
- Price range: $20–58
A 2023 study notes that male androgenetic alopecia, the most common form of hair loss, affects
To treat hair loss, REX MD doctors can prescribe a 1- or 3-month supply of oral finasteride. Finasteride is an FDA-approved drug for androgenetic alopecia. Its brand name is Propecia.
2022 research notes that finasteride may
A 1-month supply costs $20, while a 3-month supply costs $58.
Herpes treatments
- Price range: $15–40 a month
A REX MD doctor may prescribe valacyclovir if a person has oral or genital herpes.
It is an FDA-approved antiviral medication that may treat or prevent outbreaks of oral and genital herpes. The brand name for valacyclovir is Valtrex.
The company offers this treatment on a “per outbreak basis” and for off-label daily use to suppress the virus. Off-label means the FDA has not approved the drug for an alternative condition or dosage.
For a one-outbreak supply, REX MD charges $15 a month. For a three-outbreak supply, it charges $40 every 3 months.
Primary care treatments
- Price range: depends on the medication
The REX MD platform offers online medical consultations, where people can discuss their symptoms and receive a diagnosis. A doctor may then prescribe medications, after which individuals choose between rush delivery or pickup from a local pharmacy.
Some conditions that REX MD healthcare professionals may treat include:
REX MD offers a free online visit with a person’s first monthly order. People must then pay a recurring monthly fee. However, REX MD offers discounts if an individual signs up for 3 or more months of membership and prescription refills.
The pricing varies depending on the medication a healthcare professional prescribes. The following table describes some of the costs of the medication that REX MD offers.
| Sildenafil | $10 per dose |
|---|---|
| Viagra | $90 per dose |
| Tadalafil | $10 per dose |
| Cialis | $29 per dose |
| Daily tadalafil | $3 per dose |
| Finasteride | around $20 per month |
| Sertraline | $24 per month |
| Valacyclovir | from $15 per month |
Most insurance plans do not cover REX MD’s services. However, the company claims its prices are lower than pharmacies and copays.
REX MD does not charge for standard shipping, but a person can order overnight shipping for an additional fee.
Once an individual places an order, the company states it usually processes the medication within a day. The order will arrive within 2–4 business days unless an individual opts for overnight shipping.
People interested in using telehealth services may also wish to consider alternative providers:
- Hims: This company specializes in male health and offers online consultations and personalized treatment plans, even for mental health conditions. The platform also provides free, anonymous group support sessions for those with health concerns. Read our Hims review.
- Roman: This brand offers help with sexual, hair, and skin health, daily health treatments, and free doctor follow-ups. People may also receive treatment for stress, excessive sweating, and dandruff. Read our Roman review.
- Lemonaid: This company treatment for various conditions, including urinary tract infections, anxiety, depression, and hypothyroidism. People may also use the platform if they are interested in buying birth control medications. The platform allows individuals to order blood tests, cholesterol tests, and tests for sexually transmitted diseases. Read our Lemonaid review.
- Eddie by Giddy: Eddie is a wearable device that treats ED and may improve male sexual performance without medications. It comes in different sizes depending on penis girth and ED symptoms. Learn more about Eddie by Giddy.
- HealthTap: This is a company offering urgent and primary care. Once people set up their account, they may access HealthTap’s symptom checker and health questions that doctors answer. Health insurance may cover HealthTap appointments.
The table below compares REX MD with its telehealth competitors.
| Services | Requires prescription | Shipping | |
|---|---|---|---|
| REX MD | • ED • hair loss • premature ejaculation • herpes • primary care | yes | 2–4 days |
| Hims | • ED • hair loss • premature ejaculation • skin care • mental health • herpes • primary care | yes | 2–5 days |
| Roman | • ED • hair loss • premature ejaculation • skin care • mental health • herpes • primary care • weight loss | yes | 2–4 days |
| Lemonaid | • ED • hair loss • premature ejaculation • skin care • mental health • herpes • primary care | yes | 2–3 days |
| HealthTap | • ED • hair loss • premature ejaculation • skin care • mental health • herpes • primary care • urgent care • minor sports injuries • bladder problems | yes | prescriptions are pick-up only |
Those with symptoms of a health condition should speak with a doctor. This can be via a telehealth company, phone, or in person.
People with no or limited internet access may consider consulting a doctor at a traditional clinic or via phone consultation, as they would be unable to attend online visits.
Those who need urgent care should not use telehealth companies. Instead, they should contact emergency services.
Below are answers to common questions about REX MD.
Is REX MD a legitimate company?
Yes, REX MD is a legitimate company offering a range of FDA-approved prescription medications.
REX MD states that it uses United States-licensed and board certified doctors, and people must verify their accounts with government-issued documentation.
The company also does not sell prescription medications unless a person has a current prescription from a doctor.
Does REX MD provide Viagra?
REX MD offers both Viagra and its generic counterpart, sildenafil.
Does REX MD have Cialis?
REX MD offers Cialis and its generic version, tadalafil. The company also provides daily tadalafil.
Is REX MD a subscription-based service?
REX MD is a subscription service. A person pays a recurring monthly fee for their medication, although the company offers a discount with a subscription of 3 months or more. This fee covers prescription refills.
A person can cancel their subscription and monthly refills at any time.
Telehealth may suit individuals who cannot get to a doctor’s clinic and prefer speaking with a healthcare professional using online platforms.
Companies like REX MD may offer consultations, personalized treatment plans, and ongoing follow-up sessions. People should provide detailed information on their circumstances and discuss their symptoms with the doctor during the online consultation.
However, these services may not suit individuals with limited internet access or those needing urgent care and treatment.