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Wayfair is a home furnishing e-commerce business that offers mattresses from different brands. Its own brand, Wayfair Sleep, includes a range of mattresses for different needs.

Wayfair is a well-known family of online retailers for home decoration and furniture. The Wayfair Sleep brand is exclusively available at Wayfair’s online store and may provide an affordable option for many different mattress types.

The brand provides multiple thicknesses and firmness options, so its products may suit many users.

This article will look at Wayfair Sleep mattresses in more detail and review their features. It also looks into the brand’s reputation and answers some frequently asked questions.

A quick look at Wayfair Sleep mattresses

Wayfair started as a small operation in 2002. It has grown to include a family of companies featuring many furniture and elements for designing household spaces.

The brand touts its ability to ship a variety of affordable products quickly. However, although reviews are generally positive, some comment on quality issues and misleading product descriptions.

Reviewers suggest that the mattresses are affordable and offer initial comfort but that they are not durable. Some say the mattresses are only comfortable for young children.

Others say the mattresses’ dimensions do not match those in the product descriptions. Still, others note that the 100-night trial that Wayfair Sleep offer is very useful.

The company states it adheres to a code of ethics and focuses on responsible sourcing. It also says it requires suppliers to comply with human and workplace safety laws, maintains transparent records about practices, and allows audits to ensure it adheres to this code of conduct.

Wayfair also states that it has many charitable partnerships, including:

The company also states that its Charitable Giving Program has supported over 100 organizations.

Potential buyers may wish to consider the following pros and cons of Wayfair Sleep mattresses.

Pros

  • affordable
  • offers spring, memory foam, and hybrid mattresses
  • some mattresses feature cooling technology
  • 100-night free trial
  • 10-year warranty
  • free delivery

Cons

  • reports of quality and durability issues
  • not available in physical stores
  • buyers cannot compare mattresses in person before making a purchase

The Better Business Bureau (BBB) accredited the business in 2003, and the BBB website has more than 1,600 customer reviews. However, not all these reviews apply to the company’s Sleep mattresses. The BBB gives Wayfair an A+ rating. Customer reviews average 1.09 out of 5 stars.

Positive reviews for Wayfair on the BBB website mention that customer service teams quickly sort out problems with orders or faulty products.

Negative BBB reviews for Wayfair concern issues with its customer service and delivery carrier. Some say the products’ descriptions are misleading and misstate dimensions. One reviewer says the company failed to honor the product’s warranty. A Wayfair representative responds to all complaints made on the BBB website.

On TrustPilot, Wayfair averages 1.5 out of 5 stars. At the time of publishing, there are over 3,200 reviews.

Positive reviews praise the company’s customer service and the quality of its products. Others comment on the company’s prompt delivery service.

In negative reviews, buyers mention misrepresented products on the Wayfair website, poor experiences with customer service, and low quality products.

Wayfair Sleep offers a large variety of mattresses to cover most needs. The mattresses also come in a range of thickness options and support types for different sleepers and sleeping styles.

Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.

Medical News Today follows a strict product selection and vetting process. Learn more here.

Best firm mattress: 14″ Firm Innerspring Mattress

  • Price: between $799–1,199
  • Sizes: twin, twin XL, full, queen, king, California king
  • Materials: pocketed coils, high-density foam, base foam
  • Firmness: firm

This 14-inch (in) innerspring mattress features a combination of pocket coils and a foam pillow top. It comprises:

  • 8 inches of coils
  • 1-inch layer of premium foam
  • a 3-inch layer of high-density top-layer foam
  • 2 inches of base foam

Wayfair Sleep suggests that it provides a supportive design and plush feel.

The company also notes that the mattress arrives in a box and comes with a 10-year warranty.

Positive reviews on the Wayfair website say the mattress is good quality and comfortable. Others say it is a good value.

However, many users complain that there is a dent in the middle of the mattress that does not disappear after they have unfolded it.

The company also notes that there may be an odor when a person first unrolls the mattress. Wayfair writes this should dissipate within 72 hours.

The pros and cons of this mattress may include the following:

Pros

  • affordable
  • comes in a wide range of sizes
  • 10-year warranty

Cons

  • reports of a dent in the center of the mattress
  • Wayfair warns this mattress may have an off-gassing period

Best for smaller budgets: 8″ Firm Innerspring Mattress

  • Price: between $169–277.99
  • Sizes: twin, twin XL, full, queen, king, California king
  • Materials: Bonnell coils, top memory foam layer
  • Firmness: firm

Wayfair Sleep suggests that this thinner innerspring offering can provide medium firm support.

It is a hybrid mattress containing layers of foam with one or more layers of inner springs. The springs in this mattress are known as Bonnell coils, the simplest type of mattress springs.

The brand states that this mattress is firm.

One positive review on the Wayfair website says the mattress is a suitable size for bunk beds. Others praise its value and speedy delivery.

Negative reviews mention that the mattress is poor quality. Others say the mattress never inflates once removed from the box.

The pros and cons of this mattress may include the following:

Pros

  • very affordable
  • research indicates medium-firm mattresses support sleep health
  • may be suitable for bunk beds

Cons

  • thinner than most mattresses
  • firm mattresses may not be comfortable for everyone
  • reports of poor quality

Best for a deep mattress: 14″ Plush Hybrid Mattress

  • Price: between $324.99–549.99
  • Sizes: twin, twin XL, full, queen, king, California king
  • Materials: gel memory foam, pocket coils
  • Firmness: plush

Wayfair Sleep claims that this 14-in plush hybrid mattress can provide both comfort and support.

They note that its breathable design and cooling technology may help people stay cool all night. A 2017 study indicates that sleeping in cooler temperatures may positively affect sleep.

Positive reviews praise the mattress’ comfort.

As for negatives, some reviewers say it is poor quality. Other reviewers say it aggravates their back pain.

The pros and cons of this mattress may include the following:

Pros

  • includes cooling technology
  • breathable design

Cons

  • plush mattress may not be supportive enough
  • reports of the mattress making back pain worse

The table below gives a snapshot of the Wayfair Sleep mattresses.

MaterialsFirmness levelSizesPrice
14″ Firm Innerspring• pocketed coils
• high-density foam
• base foam
firm• twin
• twin XL
• full
• queen
• king
• California king
between $799–1,199
8” Firm Innerspring• Bonnell coils
• memory foam
firm• twin
• twin XL
• full
• queen
• king
• California king
between $169–277.99
14” Plush Hybrid• gel memory foam
• pocket coils
plush• twin
• twin XL
• full
• queen
• king
• California king
between $324.99–549.99

Other mattress brands that people may wish to consider include:

  • Nora: This brand is also exclusive to Wayfair. Currently, it offers seven mattresses, some of which have a thermoregulating foam layer, jade-infused cooling covers, and body-contouring memory foam.
  • Casper: Casper offers various mattresses to suit different sleeping positions and support needs. Learn more about Casper.
  • Serta: Serta claims it is the top mattress manufacturer in the United States (U.S). Its mattress collection offers buyers mattresses in various materials and firmness levels. Learn more about the best Serta mattress.
  • Sealy: Sealy is one of the oldest mattress brands in the U.S., and it has numerous stores where people can try out its mattresses. This may benefit those who want to try a mattress before buying it. Learn more about the best Sealy mattresses.

Below are some of the most frequently asked questions about Wayfair Sleep mattresses:

How long do you have to wait to sleep on a Wayfair mattress?

Wayfair recommends that a person wait 72 hours after removing their mattress and unrolling it. This allows the mattress to expand fully and for any gasses to dissipate from the mattress.

Can you sleep on a mattress in a box right away?

How quickly a person can sleep on a mattress in a box will vary depending on the manufacturer. Typically, companies recommend a person waits between 24 and 72 hours.

A person should follow the manufacturer’s advice on installation and expansion or off-gassing times when buying a mattress in a box.

How long does it take for Wayfair mattresses to expand?

Wayfair says its mattresses fully expand within 72 hours.

Wayfair provides many household goods and furniture items. Wayfair Sleep mattresses may offer an economical option for many sleepers as they come in a range of firmnesses for prices as low as around $160 in some cases.

However, according to buyer reviews, these mattresses may not be the most durable. Therefore, people may wish to consider other options that may last longer. If possible, it may also be advisable to try a mattress in person before buying it.