The results of a 12-month trial of a cardiac telemedicine service supervised by the Greater Manchester and Cheshire (GMC) Cardiac Network, has proven that the service avoids immediate referral of patients with non-acute chest-pain symptoms to hospital care, in nearly 60% of cases.

In an analysis of the results of the first 12 months' use of the telemedical ECG service from Broomwell HealthWatch across four PCTs (48 surgeries), GPs said that 58% of patients would have been referred to hospital if the ECG service had not been available to them.

Over the 12-month period, this equates to nearly 2000 referrals to secondary care prevented from the 48 surgeries by using the telemedical cardiac ECG interpretation service.

According to Broomwell Healthwatch, translated nationally across some 10,500 GP surgeries, the use of its ECG service could prevent up to 432,000 referrals per year.

The first four PCTs have used Broomwell's award-winning cardiac monitoring service on a total of 3406 patients. The service is now deployed across 10 PCTs in Greater Manchester.

Karen Gibbons, Service Improvement Manager for Greater Manchester & Cheshire Cardiac and Stroke Network, said: "Preventing such a huge percentage of immediate patient referrals to secondary care helps reduce the burden of cardiac care on our local hospitals.

"Providing this sort of expert cardiac diagnosis at a primary care level will not only generate cost and resource savings for the NHS, but will ensure patients benefit from timely and preventative care. The service has great potential and has demonstrated that if used on a national level it could generate huge savings for the NHS every year."

Joe Rafferty, NHS North West director of Commissioning, said: "The deployment of Broomwell's service across Greater Manchester has proven to be extremely successful. Using telemedicine to bring essential health services closer to patients in a primary care setting is beneficial to both patients and the NHS, and I think a service such as this has the potential to make a great deal of difference to health services across the UK."

Following the success of the initial one-year pilot, Broomwell's cardiac monitoring service has now being rolled out to further PCTs in Greater Manchester and is currently in use across 10 PCTs with some 150 surgeries across the region.

The telemedicine service effectivelyi> imports ECG expertise into every surgery (via the telephone) and thus enables GPs to make better-informed diagnoses. A key benefit of the service to patients is that it is carried out locally by their GP, removing the need to travel to hospital for diagnosis and wait up to two weeks for results. Practice clinicians carry out ECG readings and transmit the results over the phone, with expert interpretation reported back within seconds.

In a separate 6-month pilot of Broomwell's service in 2007, Lancashire & South Cumbria SHA (now part of NHS North West), demonstrated a significant saving in referrals to A&E, with an estimated potential savings to the NHS of £46M per year. A report of this pilot and its findings is available on http://www.lsccardiacnetwork.nhs.uk.

Broomwell HealthWatch