Sleep Number Bed: 2023 Review

• Best for lower mattress heights: Sleep Number Classic Mattresses | Skip to review
• Best for increased pressure point relief: Sleep Number Performance Mattresses | Skip to review
• Best for cooling features: Sleep Number Innovation Mattresses | Skip to review
• Best memory foam: Sleep Number Memory Foam Mattresses | Skip to review
• Best for temperature regulation: Sleep Number Climate360 | Skip to review

Research into the benefits and uses of smart beds is ongoing. However, early evidence suggests that they may have medical uses, such as reducing the risk of pressure sores in hospitals. Further research into the potential health benefits and risks of smart beds is necessary.

This article looks at the Sleep Number brand and the types of mattresses it offers.

The Sleep Number Corporation, based in Minneapolis, MN, manufactures Sleep Number beds in the United States. The company started life as the Select Comfort Corporation in 1987.

The primary way people can purchase a Sleep Number bed is through a Sleep Number store, of which there are more than 570 across all 50 U.S. states.

Regularly ranked highly in customer satisfaction with mattresses by J. D. Power, Sleep Number became an official Sleep + Wellness partner of the National Football League in 2018.

The company also offers consultations with “sleep professionals,” who can provide helpful guidance on how to sleep better.

According to company research, compared with those who slept on traditional innerspring mattresses, people who used a Sleep Number bed fell asleep faster, slept more deeply, had fewer sleep disturbances, and had more relief from back pain. However, no objective research supports these findings.

Before buying a Sleep Number mattress, people can consider the following pros and cons.

Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.

Medical News Today follows a strict product selection and vetting process. Learn more here.

Best for lower mattress heights: Sleep Number Classic Mattresses

• Price range: $699–$4,098
• Mattress height: 8–9 inches (in)
• Comfort layers: 2–3 in

This range includes the Sleep Number 360 c2 Smart Bed and the Sleep Number 360 c4 Smart Bed.

Features include dual adjustability, meaning that firmness and comfort levels for both sides are adaptable to a person’s preferences.

The responsive air technology allows the mattress to adjust its firmness as a person moves during sleep.

SleepIQ technology collects data and provides information about a person’s sleep quality each night.

The Sleep Number 360 c4 Smart Bed has all of the Sleep Number bed key characteristics, plus a 3-inch (in) comfort layer.

Positive reviews on the Sleep Number website about this range mention good pressure point relief and convenient dual adjustability. However, some more negative reviewers say the mattress was too firm.

Best for increased pressure point relief: Sleep Number Performance Mattresses

• Price range: $2,149–$5,898
• Mattress height: 10–11 in
• Comfort layers: 4–5 in

This range of mattresses may suit people who often wake up with aches and pains.

Beds in this series have the classic Sleep Number bed features, plus comfort layers to provide pressure point relief. The company says the plush layers relieve pressure on the shoulders, back, and hips.

It also has a supportive layer to align the body and increase comfort. To enhance cooling, Sleep Number uses a graphite layer that releases heat as a person sleeps.

The mattresses in this range include:

• the Sleep Number 360 p5 Smart Bed
• the Sleep Number 360 p6 Smart Bed, which increases the comfort layer to 5 in
• the Sleep Number 360 pSE Special Edition Smart Bed, which adds cooling features

Some of the positive reviews for this mattress range comment on good adjustability and reduced back pain. However, some negative reviewers mention that the bed feels like an airbed and is uncomfortable.

Best for cooling features: Sleep Number Innovation Mattresses

• Price range: $4,548–$7,898
• Mattress height: 12–13 in
• Comfort layers: 6–7 in

This series takes the key characteristics of a Sleep Number bed and the pressure relief ability of the Performance series and adds cooling features that may benefit people who tend to sleep hot or live in warm or humid climates.

The smart fabric is breathable, and the mattress absorbs heat to help prevent sleepers from getting too hot, which may impact sleep quality.

This series includes:

• the Sleep Number 360 i8 Smart Bed
• the Sleep Number 360 i10 Smart Bed, which has a 7-in comfort layer and increased support
• the Sleep Number 360 iLE Limited Edition Smart Bed, which has additional cooling features

Positive reviews for this mattress range show that people saw improved their sleep after using the mattress, and many people found it comfortable. However, some negative reviews mention discomfort and difficulty in using the app.

Best memory foam: Sleep Number Memory Foam Mattresses

• Price range: $5,998–$9,098
• Mattress height: 11 in
• Comfort layers: 5 in

This series currently has one mattress: the Sleep Number 360 m7 Smart Bed.

This mattress uses ceramic-infused cooling memory foam, providing temperature-balancing benefits and pressure point relief.

Memory foam provides a high level of support and comfort, as it adapts to the shape of the user without sinking and provides even weight distribution.

Reviews on this product are mostly positive. Many reviewers comment on the convenience of having dual adjustability and that it offers good pressure point relief. Some more negative reviews disclose issues with controlling inflation and deflation overnight.

Best for temperature regulation: Sleep Number Climate360

• Price range: $9,999–$13,499
• Mattress height: 13 in
• Comfort layers: 7 in

The Climate360 uses smart technology to regulate a person’s temperature. The company says it works by warming the feet to help a person fall asleep faster, then draws heat away from the body while they rest. It automatically adapts to a person’s body temperature throughout the night.

People can use the Sleep Number app, which allows a person to cool or warm the bed as they wish. They can control each side of the bed separately. This app can also provide insights into sleep quality.

Purchasing the Climate360 also includes an adjustable base.

There is only one model of mattress in this range.

Many positive reviews mention the convenience of the smart features, including the foot warmer and dim lights. Some negative reviews focus on difficulties with the responsive air feature and note that the foot-warming feature can cause an unpleasant smell.

The below table shows what features each Sleep Number bed series has:

Sleep Number beds contain technology that measures a person’s sleep data, including body position and temperature.

Sleep Number beds allow for automatic or manual customization of different sides of the mattress.

Generally, Sleep Number beds have the following key characteristics:

• Dual adjustability: This is the ability to set independent comfort and firmness levels on both sides of the bed.
• Responsive air technology: This means that it responds to individual movement and provides motion isolation.
• SleepIQ: This means that customers can use a smartphone app to review the data the mattress collects about their sleep patterns using the SleepIQ software on smart devices.

Sleep Number holds accreditation with the Better Business Bureau (BBB), and the organization gives the company an A+ grade. Customers give Sleep Number an average rating of 4.56 out of 5 stars.

However, on Trustpilot, customers give the company an average of 1.5 out of 5 stars.

Positive reviews on the BBB state that the beds are of high quality and the customer service is excellent.

Some people say that they did not experience the level of contouring Sleep Number salespeople advertised but were overall happy with the comfort level.

Those who left more negative reviews on both websites stated that the customer service team was unhelpful, with people waiting several weeks for replacement parts. Others say that they paid for products on backorder with no communication as to when the products would be available.

The Sleep Number bed may have been one of the first smart beds on the market, but it is not the only one.

The following table compares Sleep Number with some of its competitors.

Below, we answer some of the most frequently asked questions about Sleep Number beds.

Can a Sleep Number bed improve sleep quality?

There is no guarantee that using a Sleep Number bed can improve sleep quality. However, some people may find that adjusting different features of their mattress, alongside tracking their sleep statistics, may help manage poor sleep patterns and behaviors.

What devices or apps can a Sleep Number bed connect with?

The SleepIQ app can connect and share health information with Fitbit devices or the MapMyFitness app about workouts and fitness activities. People can also connect to Apple Health to share sleep start and end times.

SleepIQ cannot connect with Amazon Alexa, Google Home, or the Nest Learning Thermostat.

Learn more about SleepIQ connectivity.

Is there a way to test Sleep Number beds?

Sleep Number stores across the U.S. allow people to test different models before purchasing. After purchase, each Sleep Number bed comes with a 100-night trial period.

Does Sleep Number offer free shipping?

Free delivery is available for mattresses and base bundles. Otherwise, Sleep Number provides a premium delivery and setup service for $199. This fee is non-refundable.

The premium service includes mattress delivery on a date of the customer’s choice, bed setup, removal of old mattresses for recycling, and disposal of all packaging.

Learn more about delivery and setup here.

How much should I pay for a Sleep Number bed?

Sleep Number beds have list prices ranging from $699–13,499. However, these mattresses may go on sale throughout the year.

What is the average cost of a Sleep Number bed?

Considering all of the models, the average cost of a Sleep Number mattress is $7,099. Prices range from $699–$13,499.

Is there a bed better than Sleep Number?

Sleep Number beds are very expensive, making them unsuitable for many people’s budgets. If a person wants a more affordable alternative, The Pod by Eight Sleep may be an option. It has many features that Sleep Number offers, such as automatic warming and cooling, up to seven comfort layers, and sleep tracking technology.

What is the life of a Sleep Number bed?

According to the company, Sleep Number beds should last for 15 years or more. Sleep Number provides customers with a 15-year warranty.

Can I put a Sleep Number bed on my box spring?

No. Sleep Number states that its mattresses require a firm, solid base. The company recommends a person use a solid surface platform bed or slats that are no more than 2 inches apart.

Customization is a popular and powerful marketing trend in the mattress industry. Sleep Number beds make it possible for people to set the degree of firmness and comfort they prefer.

Sleep Number beds are also good examples of smart beds. Smart beds take customization options to the next level, as they link the ability to change temperature, firmness, or both to real-time data collection.