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Our team thoroughly researches and evaluates the recommendations we make on our site. To establish that the product manufacturers addressed safety and efficacy standards, we:
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CBDfx offers gummies, tinctures, topicals, and more containing cannabidiol (CBD). This full review looks at reputation, customer feedback, and their best products.

CBDfx began business in California in 2014, and the founders claim it is the world’s second-largest privately held CBD company, employing more than 100 employees.

CBDfx sells a wide variety of CBD products, including gummies, capsules, tinctures, topicals, and vaping supplies. The products are subject to a lengthy production process before they are available to purchase through the website.

The process starts with non-GMO hemp that grows organically and without pesticides in Kentucky. CBDfx uses a CO2 process to extract CBD from the plant.

As well as having Current Good Manufacturing Processes (cGMP) accreditation and strict manufacturing and testing guidelines, third-party labs test all products and tag them with a QR code.

CBDfx caters to people looking for CBD in various forms, including capsules, gummies, tinctures, bathing products, and masks.

Its products tend to be more affordable than many other CBD brands, making it suitable for those interested in trying CBD for the first time or those with a smaller budget.

Some products contain as little as 5 milligrams (mg) of CBD per serving, which makes it a good option for those new to CBD.

CBDfx has a mixed reputation online, but there are minimal reviews detailing customer experiences.

CBDfx has a rating of 2.4 out of 5 stars on Trustpilot, based on 45 reviews. This gives the brand a “Poor” rating, according to Trustpilot.

Customers wrote that the products are too expensive and are available at a lower price from other sellers. Some people also had difficulty requesting a refund as they did not receive their order.

However, positive reviews focus on product quality, good customer service, and fast delivery. Many who left good reviews found that they experienced noticeable results after using the products.

Better Business Bureau (BBB)

CBDfx does not currently hold accreditation with the BBB. There is only one review on the website giving the company an average of 1 out of 5 stars.

The reviewer states that the CBD lotion they had bought had an unpleasant smell and made their eyes watery. They also reportedly kept receiving emails from CBDfx even though they had opted out of the program.

However, the BBB gives CBDfx an A+ rating. The company has closed seven complaints in the past three years, and three complaints in the past 12 months.

BBB advertising review

However, the BBB notes that in 2022, it contacted CBDfx, asking the company to review its advertising and provide evidence backing up its health claims about its products. This is to comply with Food and Drug Administration (FDA) and Federal Trade Commission (FTC) mandates in the CBD industry. The BBB writes that CBDfx initially cooperated but has yet to provide the required scientific documentation to back up its health claims.

As of November 16, 2022, the FDA issued a Warning Letter to CBDfx.

At the time of publishing, the BBB is awaiting a close-out letter from the FDA. In order to receive a close-out letter, CBDfx will have had to take the corrective actions the FDA outlined in its warning.

CBDfx claims that its hemp is organic and pesticide and GMO-free. It also states that its facilities align with current good manufacturing practices (CGMPs).

Its products also undergo multiple tests before they are available for sale. Each product has a certificate of analysis (COA) showing that the company has tested them for contaminants and potency.

The COA for each product is available on the CBDfx website for transparency.

The CBDfx headquarters are in California, and its products are available to people who reside in the United States. It also has offices in the United Kingdom and Europe.

Those interested in buying CBD products should check if their state legally accepts the use of such products.

CBDfx offers free shipping on orders over $75. It states that it processes orders within 48 hours of placing them, and people should receive a tracking number via email.

Individuals who order from CBDfx may benefit from its 60-day return policy. This applies to unopened products in their original packaging. Customers can contact the customer service team if they have an opened item and want to check if it qualifies for a return or refund.

They may also opt for an exchange if they bought the wrong item.

Trustpilot reviews show that buyers’ experiences with customer care representatives are mixed.

Before purchasing any CBDfx products, a person should consider the benefits and downsides of the brand.


  • The CBD comes from organic C. sativa plants.
  • CBDfx claims that its labs test all products eight times for impurities.
  • The products have tags with a traceable QR code that lets individuals see the third-party lab reports.
  • Customers can choose from a wide range of products.
  • The products are often more affordable than those of other popular brands.


  • Some test results show evidence of a residual solvent in the tinctures, which the CO2 extraction process that the company claims to use should eliminate.
  • Full lab results are not available for CBDfx’s gel capsules, only the potency.
  • Returns are only possible if the product is unopened.
  • Customers must report damaged products within 24 hours of receipt to get a replacement.
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Medical News Today follows a strict product selection and vetting process. Learn more here.

Best foot mask: CBD Foot Masks – Lavender 50 mg

These are the criteria a person should consider when looking for CBD products:

  • Form: CBD products come in different forms, such as capsules, lotions, masks, and gummies. People with swallowing difficulties may consider checking other forms that offer the same benefit.
  • Price: Pricing varies between products. This mostly depends on the method of application and strength. Some companies also offer bundles, which may benefit those wanting to save money.
  • CBD types: People who do not wish to use items containing THC may opt for CBD isolate.
  • Certificate of analysis: This shows that the item does not contain harmful ingredients. CBDfx states that its products have a QR code that gives customers access to lab reports.
ProductsReturns periodShipping costBBB rating
CBDfxgummies, oil tinctures, capsules, topicals, and balms60 daysfree on orders over $751 out of 5 stars
cbdMDoil, capsules, gummies, and topicals60 daysfree2.29 out of 5 stars
Lazarus Naturalsoil tinctures, softgels, and capsules90 daysfree on orders over $503.36 out of 5 stars
FABCBDgummies, creams, oil tinctures, and topicals30 daysfree on orders over $99no rating
Charlotte’s Webtopicals, gummies, capsules, and oils30 daysfree on orders over $742.24 out of 5 stars

Companies selling CBD products claim they provide a range of health benefits, but the Food and Drug Administration (FDA) has only approved one CBD drug: Epidiolex.

Although there is a lack of scientific evidence to support all of the common CBD health claims, researchers are exploring the effectiveness of CBD in treating:

  • anxiety
  • chronic pain
  • inflammatory diseases
  • neurodegenerative diseases
  • cancer

However, CBD can cause side effects, including sedation and mood changes. The FDA also lists diarrhea, reduced appetite, irritability, and agitation.

CBD resources

Visit our dedicated hub for more research-backed information and in-depth resources on CBD.

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Below are answers to common questions about CBDfx.

Is CBDfx trustworthy?

CBDfx claims to use cGMP standard facilities to produce its products. It also provides easy-to-access lab reports for all of its products, so people can see exactly what ingredients are in the items they buy.

However, CBDfx has a low customer rating on Trustpilot and the Better Business Bureau (BBB). A person should read reviews both on reputable review sites and the company’s website to best understand other customers’ experiences.

What is the most trusted CBD brand?

The most trusted CBD brands use third-party labs to test their products, offer certificates of analysis for every product, and manufacture their products in cGMP-certified facilities. Most popular CBD brands, such as CBDfx, Charlotte’s Web, and cbdMD, adhere to these industry best practices.

Is CBDfx FDA approved?

No CBD products are FDA-approved besides Epidiolex, a medication that treats severe epilepsy. Therefore, CBDfx products are not FDA-approved. The FDA has issued warning letters to companies to address their illegal advertisements of CBD products. That said, CBDfx has not received any warnings.

Will CBDfx gummies show up on a drug test?

According to the CBDfx website, drug tests do not screen for CBD as it is not a controlled substance. However, some tests may detect THC, which some CBDfx products contain. These include urine, blood, and saliva tests.

People who need regular tests should opt for THC-free CBD products, such as CBD isolate.

The market for CBD products is growing, and learning more about the companies that make CBD products can help people make informed choices about the items they buy.

CBDfx offers a range of CBD products for new and experienced users. This includes oral and topical products. The brand’s reputation among its customers is mixed, with some praising the quality of the products and others having negative experiences with the customer service team.

Key information that a person may wish to research when shopping for CBD includes where the company obtains its plants, how it extracts the CBD it uses, and whether it puts its products through third-party testing.

Is CBD legal?The 2018 Farm Bill removed hemp from the legal definition of marijuana in the Controlled Substances Act. This made some hemp-derived CBD products with less than 0.3% THC federally legal. However, CBD products containing more than 0.3% THC still fall under the legal definition of marijuana, making them federally illegal but legal under some state laws. Be sure to check state laws, especially when traveling. Also, keep in mind that the FDA has not approved nonprescription CBD products, and some products may be inaccurately labeled.