We include products we think are useful for our readers. If you buy through links on this page, we may earn a small commission Here’s our process.

Medical News Today only shows you brands and products that we stand behind.

Our team thoroughly researches and evaluates the recommendations we make on our site. To establish that the product manufacturers addressed safety and efficacy standards, we:
  • Evaluate ingredients and composition: Do they have the potential to cause harm?
  • Fact-check all health claims: Do they align with the current body of scientific evidence?
  • Assess the brand: Does it operate with integrity and adhere to industry best practices?
We do the research so you can find trusted products for your health and wellness.
Was this helpful?

Is CBD legal?The 2018 Farm Bill removed hemp from the legal definition of marijuana in the Controlled Substances Act. This made some hemp-derived CBD products with less than 0.3% THC federally legal. However, CBD products containing more than 0.3% THC still fall under the legal definition of marijuana, making them federally illegal but legal under some state laws. Be sure to check state laws, especially when traveling. Also, keep in mind that the FDA has not approved nonprescription CBD products, and some products may be inaccurately labeled.

CBDfx offers gummies, tinctures, topicals, and capsules containing cannabidiol (CBD). The brand’s reputation online is mixed, with some finding the products effective but others having issues with customer service.

Today, more than 1,000 CBD products are available through dispensaries, gas stations, and websites, and anecdotal evidence suggests they have various benefits.

People interested in CBD products can review the companies, such as CBDfx, that produce them. They can check what extraction method a company uses to collect the CBD, the type of CBD in specific products, the dosage, and whether the company uses third-party testing.

This article reviews the CBDfx brand and discusses its products, production processes, and its reputation among customers. It also covers some of the top frequently asked questions about CBDfx.

CBDfx began business in California in 2014, and the founders claim it is the world’s second-largest privately held CBD company.

CBDfx sells a wide variety of CBD products, including gummies, capsules, tinctures, topicals, and vaping supplies. The products are subject to a lengthy production process before they become available to purchase.

The process starts with non-GMO hemp that grows organically and without pesticides in Kentucky. CBDfx uses a CO2 process to extract CBD from the plant. The company’s facilities have accreditation from Current Good Manufacturing Processes (cGMP), and strict manufacturing and testing guidelines are in place.

Third-party labs test all products and tag them with a QR code so that individuals can easily see what their products contain.

Before purchasing any CBDfx products, a person should consider the benefits and downsides of the brand.


  • The CBD comes from organic C. sativa plants.
  • CBDfx claims that its labs test all products eight times for impurities.
  • The products have tags with a traceable QR code that lets individuals see the third-party lab reports.
  • Customers can choose from a wide range of products.
  • The products are often more affordable than those of other popular brands.


  • Some test results show evidence of a residual solvent in the tinctures, which the CO2 extraction process that the company claims to use should eliminate.
  • Full lab results are not available for CBDfx’s gel capsules, only the potency.
  • Returns are only possible if the product is unopened.
  • Customers must report damaged products within 24 hours of receipt to get a replacement.
Was this helpful?

CBDfx caters to people looking for CBD in various forms, including capsules, gummies, tinctures, bathing products, and masks.

Its products are more affordable than many other CBD brands, meaning it may be a suitable choice for people working with a smaller budget or wanting to try CBD for the first time. There are also low dose products containing as little as 5 mg of CBD per serving, which may also be a good option for those new to CBD.

CBDfx has a mixed reputation online, but there are minimal reviews detailing customer experiences.

CBDfx has a rating of 2.2 out of 5 stars on Trustpilot, based on 35 reviews. This gives the brand a “Poor” rating, according to Trustpilot.

Customers wrote that the products are expensive and are available at a lower price from other sellers. Some people also had difficulty requesting a refund as they did not receive their order.

However, positive reviews focus on the products’ quality, and users found that they produce noticeable results.

Better Business Bureau (BBB)

The company has registered with BBB, with a 1 out of 5 star rating and an F grade. However, there is only one review.

The reviewer states that the CBD lotion they had bought had an unpleasant smell and made their eyes watery. They also kept receiving emails from CBDfx even though they had opted out of the program.

BBB advertising review

However, the BBB notes that in 2022, it contacted CBDfx asking the company to review its advertising and provide evidence backing up its health claims about its products. This is to comply with Food and Drug Administration (FDA) and Federal Trade Commission (FTC) mandates in the CBD industry. The BBB writes that CBDfx initially cooperated but has yet to provide the required scientific documentation to back up its health claims.

CBDfx claims that its hemp is organic and pesticide and GMO-free. It also states that its facilities align with current good manufacturing practices (CGMPs).

Its products also undergo multiple tests before they are available for sale. They have a certificate of analysis (COA) showing that the company has tested them for contaminants and potency.

The COA for each product is available on the CBDfx website for transparency.

The CBDfx headquarters are in California, and its products are available to people who reside in the United States. It also has offices in the United Kingdom and Europe.

Those interested in buying CBD products should check if their state legally accepts the use of such products.

CBDfx offers free shipping on orders over $75. It states that it processes orders within 48 hours of placing them, and people should receive a tracking number via email.

Individuals who order from CBDfx may benefit from its 60-day return policy. This applies to unopened products packed in their original packaging. Customers can contact the customer service team if they have an opened item and want to check if it qualifies for a return or refund.

They may also opt for an exchange if they bought the wrong item.

Trustpilot reviews show that buyers’ experiences with customer care representatives are mixed.

An Editor from our sister site, Healthline, has tested one of the products below. The table below shows how they ranked the product they tried.

CBDfx sent the Editor a free product to try and review, and all quotes are the Editor’s own.

1/5 and 2/53/54/5 and 5/5
Affordabilityexpensiverequires budgetingaffordable

Below, we look at some of CBDfx’s top products in more detail.

Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.

Medical News Today follows a strict product selection and vetting process. Learn more here.

CBD Gummy Bears 1,500 mg

These fruit-flavored, vegan gummies contain 25 milligrams (mg) of broad-spectrum CBD. They are gluten-free and contain no corn syrup or artificial colors or sweeteners.

The recommended serving is two gummies, providing 50 mg of CBD. While CBDfx states these gummies contain non-detectable THC, it notes that there may be trace amounts of THC.

CBDfx says a bottle of 60 gummies should last most individuals 1–2 months.

People can save $5 when they order two bottles at once.

CBD Gel Capsules 750–1,500 mg

These gel capsules contain full-spectrum CBD. They are organic and gluten-free and use coconut MCT oil as a carrier oil. This means they are unsuitable for people with a coconut allergy.

Full-spectrum CBD oil contains all compounds naturally found in CBD, including terpenes. This may make the product more potent.

People should take one or two capsules a day with or without food.

CBD + CBD Oil Calming Tincture 1,000–6,000 mg

  • Price: $69.99–199.99
  • CBD dose: 1,000–6,000 mg per bottle
  • CBN dose: 150–300 mg per bottle
  • COA: available online

This CBD tincture also includes another cannabinoid: CBN. Having more than one cannabinoid in the formula may increase its effects.

CBDfx recommends this product to people looking for help getting to sleep. It claims that it does not cause dreaming or physiological responses.

People can choose from 1,000, 2,000, 4,000, and 6,000 strengths, making it suitable for people new to CBD and more experienced buyers.

CBD Cream for Muscle & Joint: Cooling Formula

  • Price: $79.99–129.99
  • CBD dose: 1,000 or 3,000 mg per bottle
  • COA: available online

This topical CBD product uses broad-spectrum CBD, white willow bark, and caffeine. It also features menthol to provide its cooling effect. People can buy the product in 1,000 or 3,000 mg strengths.

CBDfx states the cream aims to soothe everyday aches and pains, particularly in the deep tissues and joints. The company recommends it to athletes and the average person alike.

People simply need to rub the cream into the affected area to use it. They can start with a small, dime-sized amount and apply it three or four times a day for the best results. It may take 10–20 minutes to produce effects.

Our tester’s review

  • Test duration: up to a week
  • Affordability: 4/5
  • User-friendliness: 4/5

“I used this cream for sciatic pain in my lower back. It worked so well that I forgot about my pain temporarily. I noticed a quick cooling sensation when I rubbed in the lotion, and pain relief came quickly, which was a bonus. At 3,000 mg CBD per 50 mL bottle, I found the potency very effective.” — Christy Snyder, Healthline Commerce Editor

CBD Bath Bombs 200 mg

These bath bombs contain 200 mg of CBD and also have avocado oil, citric acid, and sodium bicarbonate.

They are free of harsh dyes, so they should not stain the bathtub.

The bath bombs help soften and hydrate the skin and soothe sore muscles. They are available in different scents, including eucalyptus, lavender, and mango and shea butter.

CBD Foot Masks – Lavender 50 mg

CBDfx offers foot masks containing 50 mg of broad-spectrum CBD. Other ingredients include coconut oil, vitamin E, and sweet almond oil. The company claims these help soften and hydrate the skin and recommends them for cracked, dry feet. They come with a lavender scent.

CBDfx writes that the foot masks are organic, vegan, and cruelty-free. They are also free of GMOs.

To use the masks, a person must slip them on as they would a pair of socks. They can take effect in 20 minutes.

These are the criteria a person should consider when looking for CBD products:

  • Form: CBD products come in different forms, such as capsules, lotions, masks, and gummies. People with swallowing difficulties may consider checking other forms that offer the same benefit.
  • Price: Pricing varies between products. This mostly depends on the method of application and strength. Some companies also offer bundles, which may benefit those wanting to save money.
  • CBD types: People who do not wish to use items containing THC may opt for CBD isolate.
  • Certificate of analysis: This shows that the item does not contain harmful ingredients. CBDfx states that its products have a QR code that gives customers access to lab reports.

CBDfx provides how-to-take instructions on each product page. Products people take orally are typically suitable for consumption with or without food. People should rub topical products into the affected area.

Whichever product a person chooses, they should start with the lowest dose and increase it gradually. They should reduce their dose or stop using the product if side effects occur.

The table below provides a comparison between CBDfx and its competitors.

ProductsReturns periodShipping costBBB rating
CBDfxgummies, oil tinctures, capsules, topicals, and balms60 daysfree on orders over $751 out of 5 stars
cbdMDoil, capsules, gummies, and topicals60 daysfree2.29 out of 5 stars
Lazarus Naturalsoil tinctures, softgels, and capsules90 daysfree on orders over $503.31 out of 5 stars
FABCBDgummies, creams, oil tinctures, and topicals30 daysfree on orders over $99no rating
Charlotte’s Webtopicals, gummies, capsules, and oils30 daysfree on orders over $742.76 out of 5 stars

People interested in trying CBD products can also consider the many alternative brands to CBDfx, which include:

  • cbdMD: This brand sells CBD gummies, capsules, and creams. Shipping is available to all 50 U.S. states and the company waives shipping fees on orders over $59.99. Products come with a 60-day return guarantee. Read our CbdMD review.
  • Lazarus Naturals: This company stocks gummies, softgels, capsules, and oil tinctures, among other CBD products. It has an Assistance Program that offers discounts to veterans and people with long-term health conditions. Read our Lazarus Naturals review.
  • FABCBD: This company stocks capsules, topicals, and creams with a 30-day refund policy. People can join the discount club in which they receive discounts, giveaways, and access to sample products.
  • Charlotte’s Web: This brand offers CBD gummies, oils, and capsules, among other items. Free shipping is available on orders over $74. People unsatisfied with their purchase may return their item within 30 days. Read our Charlotte’s Web review.

Companies selling CBD products claim they provide a range of health benefits, but the Food and Drug Administration (FDA) has only approved one CBD drug: Epidiolex.

Although there is a lack of scientific evidence to support all of the common CBD health claims, researchers are exploring the effectiveness of CBD in treating:

  • anxiety
  • chronic pain
  • inflammatory diseases
  • neurodegenerative diseases
  • cancer

However, CBD can cause side effects, including sedation and mood changes. The FDA also lists diarrhea, reduced appetite, irritability, and agitation.

For more information and resources on CBD and CBD products, please visit our dedicated hub.

Was this helpful?

Below are answers to common questions about CBDfx.

Is CBDfx trustworthy?

CBDfx claims to use cGMP standard facilities to produce its products. It also provides easy-to-access lab reports for all of its products, so people can see exactly what ingredients are in the items they buy.

However, CBDfx has a low customer rating on Trustpilot and the Better Business Bureau (BBB). A person should read reviews both on reputable review sites and the company’s website to best understand other customers’ experiences.

What is the most trusted CBD brand?

The most trusted CBD brands use third-party labs to test their products, offer certificates of analysis for every product, and manufacture their products in cGMP-certified facilities. Most popular CBD brands, such as CBDfx, Charlotte’s Web, and cbdMD, adhere to these industry best practices.

Is CBDfx FDA approved?

No CBD products are FDA-approved besides Epidiolex, a medication that treats severe epilepsy. Therefore, CBDfx products are not FDA-approved. The FDA has issued warning letters to companies to address their illegal advertisements of CBD products. That said, CBDfx has not received any warnings.

Will CBDfx gummies show up on a drug test?

According to the CBDfx website, drug tests do not screen for CBD as it is not a controlled substance. However, some tests may detect THC, which some CBDfx products contain. These include urine, blood, and saliva tests.

People who need regular tests should opt for THC-free CBD products, such as CBD isolate.

The market for CBD products is growing, and learning more about the companies that make CBD products can help people make informed choices about the items they buy.

CBDfx offers a range of CBD products for new and experienced users. This includes oral and topical products. The brand’s reputation among its customers is mixed, with some praising the quality of the products and others having negative experiences with the customer service team.

Key information that a person may wish to research when shopping for CBD includes where the company obtains its plants, how it extracts the CBD it uses, and whether it puts its products through third-party testing.