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Eargo is a company that manufactures and sells hearing aids. Its product range includes hearing aids that are rechargeable, small, and discreet.

Please note that the writer of this article has not tried these products. All information is purely research-based.

Eargo is a manufacturer of hearing aids, with its headquarters in the United States. It has been selling hearing aid devices since 2010.

The company also provides a smartphone app that works in connection with a person’s hearing aid, allowing users to control the settings of these devices. Additionally, the brand also provides customers with ongoing support from qualified hearing professionals.

Eargo’s hearing aids are registered and approved by the Food and Drug Administration (FDA).

Customer reviews

Eargo’s hearing aids generally receive positive customer reviews.

Some positive comments from reviewers mention:

  • the 45-day trial period, which allows a person to return their hearing aid if they are not satisfied
  • the ease-of-use of the smartphone app
  • the hearing aids’ comfortable fit
  • how easy online purchases are with help from an Eargo specialist
  • Eargo’s free nonworking sample offer that allows a person to test the fit and feel of a device product before purchase

However, some of the negatives of Eargo’s devices that people reported include:

  • not being able to connect to the Eargo app while the hearing aid is in use
  • being unable to hear audio between a person’s phone and hearing aid
  • being unable to replace the rechargeable battery

Additionally, some individuals with profound hearing loss stated that Eargo hearing aids did not improve their hearing.

Eargo sells three different models of hearing aid. The manufacturer claims that three of these models are rechargeable, virtually invisible, and comfortable to wear.

All three hearing aids are available as in-the-ear (ITE) style models and come with the following accessories:

  • portable charger
  • USB plug
  • USB cable
  • wax guard
  • cleaning brush

Eargo Neo HiFi

According to Eargo, this device has the most significant sound amplification, dynamic feedback reduction, and active noise cancellation of the three models.

The Neo HiFi features Eargo’s patented “Flexi Tetrapalms,” which reportedly make the hearing aid comfortable while also letting in air and natural sounds.

This hearing aid works in connection with the Eargo smartphone app. It also comes with a 2-year warranty.

Eargo Neo

The Eargo Neo has the same active noise cancellation as the Eargo Neo HiFi, but the sound amplification and dynamic feedback reduction are not as high definition.

The Neo features the company’s patented “open-fit Flexi Palms” design that naturally allows air to flow into a person’s ears.

Eargo claims that this design offers high levels of comfort and allows individuals to hear more natural sounds.

Eargo Max

The Eargo Max provides lower quality sound amplification, dynamic feedback reduction, and active noise cancellation than the previous two models.

Eargo states that this product amplifies speech and reduces background noise, helping a person hear more clearly in noisier surroundings.

The company states that the Eargo Max features the company’s patented “Flexi Fibers” design, with a soft, comfortable silicone earpiece that allows airflow to the ear canal.

Eargo smartphone app

The Eargo smartphone app allows people to personalize their settings to suit their listening environment, with separate bass and treble customization for each ear.

Individuals with the Eargo smartphone app can also contact licensed hearing professionals for additional support. The company states that its support network comprises more than 30 audiologists and nationally recognized industry leaders who can help people set up their hearing aids and tailor their listening experience to their lifestyle. The team can also answer any questions a person might have about their hearing or the Eargo product they own.

An individual does not need to speak with an audiologist or receive an audiogram to purchase an Eargo hearing aid.

Eargo provides a free hearing test so that someone looking to purchase one of their products can determine whether it is suitable for their needs. The company also offers customers a telephone or video checkup with a specialist who can provide assistance and answer questions.

Once they choose a hearing aid model that suits them best, individuals can place their order through the Eargo website or by telephone.

The company usually delivers products within 2–3 days. All hearing aids also come with either a 1- or 2-year warranty, depending on the model.

Return policy

Eargo offers a 45-day money-back return policy, where customers can return their hearing aids within this timeframe for a full refund.

Insurance coverage

Eargo accepts a range of insurance plans, including Federal Employee Health Benefit plans, although customers will need to check they have coverage under their specific plan or provider.

Find out here what insurance plans Eargo accepts.


Various financing options are available for people without insurance coverage, including 12- and 24-month finance plans.

Learn more about Eargo financing plans.

Free sample

People can request free nonworking hearing aid samples from Eargo, which they can test at home to check their fit and style. Although these samples do not work, they allow people to see if the hearing aid feels comfortable.

People can order their free hearing aid sample here.

There is a range of potential advantages and disadvantages to choosing Eargo:

Similar online hearing aid manufacturers include:

Learn about the best hearing aid manufacturers.

Hearing aids are wearable devices that allow people with hearing loss to hear more clearly. While they are not a cure for deafness, they can make a person’s life easier to manage.

According to the National Institute on Deafness and Other Communication Disorders (NIDCD), about 15% of individuals aged 18 years and over in the United States have some level of hearing loss.

Hearing aids magnify sound vibrations to allow the ears’ surviving sensory cells to detect them. These cells convert the vibrations into neural signals that the brain processes.

According to the NIDCD, only 1 in 4 people who could benefit from a hearing aid have ever used one.

There is much evidence to support the effectiveness of hearing aids in helping individuals hear and, as a result, communicate better. A 2019 study showed that people who used hearing aids noted a significant improvement in hearing ability and a decrease in their self-perceived disability.

Hearing aids can come in several varieties and use different technologies. When choosing a hearing aid, the NIDCD recommends that a person consider:

  • the features they require
  • whether they would benefit from newer technologies
  • whether the company offer trial periods
  • the warranties available
  • whether and how much they can adjust the hearing aid
  • cost

Learn about the different types of hearing aids.

People should consider speaking with a doctor or audiologist if their hearing aid:

  • causes discomfort
  • causes audio feedback, which people sometimes describe as a screeching sound
  • makes voices sound too loud
  • makes background noise too loud
  • buzzes when they use a cell phone

Eargo offers three different models of hearing aid that vary in price and specification. A person considering a hearing aid may benefit from researching all their options before committing to a specific model.

Eargo also provides free nonworking sample hearing aids upon request for people to test the fit and design. The 45-day return policy allows customers to return hearing aids for a full refund if they are unsuitable.

However, Eargo hearing aids are more expensive than many similar competitors. The company accepts a range of insurance plans, including federal employee plans, and has various financing plans available.

Please note: Medical News Today does not imply warranty of fitness for a particular purpose or endorse any of these applications. Nobody at MNT has evaluated these apps for medical accuracy. The Food and Drug Administration (FDA) has not approved them unless otherwise indicated.