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Hims is a telehealth company that provides healthcare consultations and prescription and nonprescription treatments for various conditions, such as hair loss and erectile dysfunction (ED). Treatments for hair loss include minoxidil and finasteride medication and thickening shampoo and conditioner.

Hims aims to combat the stigma that some people may feel about certain health conditions, such as hair loss, and make healthcare more accessible. Board certified doctors will prescribe hair loss treatment if appropriate. Alternatively, people can purchase nonprescription medication directly from the company.

This article discusses how Hims works, the medications and products available, and some potential side effects of hair loss medication.

Hims is a telehealth service that provides prescription and nonprescription medication.

Learn more about Hims here.

There are board certified doctors in all 50 states and DC who can prescribe medications.

Hims also offers a money-back guarantee for customers who do not see new hair growth within 90 days.

Prescription medication

People will need to fill out an online assessment about their health goals and any health concerns they have, such as hair loss or ED. The company then connects a person with a board certified doctor.

The doctor will evaluate treatment options and prescribe medication if they believe it is necessary. Local pharmacies fill the prescription and ship it to the customer in discreet packaging.

People can ask the doctor further follow-up questions at any time. All additional virtual appointments have no extra cost.

Nonprescription treatments

People will need to log in to their account on Hims. Then, they can shop for nonprescription hair loss treatments, such as thickening shampoo and conditioner and vitamin gummies.

The company ships all products in discreet packaging.

Hims offers FDA-approved prescription medications. In addition, people can purchase nonprescription treatments such as conditioners and gummies.

Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.

Medical News Today follows a strict product selection and vetting process. Learn more here.


Hims Hair Power Pack.

Hims offers finasteride in topical and pill forms.

Finasteride helps prevent testosterone from converting into dihydrotestosterone (DHT), a hormone that can lead to hair loss. However, while finasteride can minimize the amount of testosterone converting into DHT and slow hair loss, it cannot stop hair loss completely.

Learn more about treatments for hair loss here.

People can also purchase a Hair Power Pack, which includes finasteride pills, minoxidil drops, thickening shampoo, and biotin gummies.

Hims does not currently display the price of the prescription products on its website. However, according to the company’s blog post from 2021, it offers finasteride starting at $22 per month.


Hims Minoxidil.

Minoxidil is an over-the-counter treatment that stimulates hair growth. Research states that minoxidil takes effect around 8 weeks after a person starts using it, with maximum effects taking place 4 months after starting treatment.

Hims’ Minoxidil is a 5% topical solution that people apply twice daily. People can buy this product as a one-time purchase or as a subscription every 1, 2, or 3 months.

Minoxidil is available starting from $15.

Minoxidil Foam

Hims Minoxidil Foam.

This product is minoxidil in a foam concentration, making it less likely to drip and ensuring easier, less messy application.

Hims recommends applying the foam twice daily.

Minoxidil Foam is available as a one-off purchase that includes a 3-month supply or a monthly or 3-monthly subscription.

Minoxidil Foam is available starting from $60 for a one-time purchase or $20 per month.

Biotin Gummy Vitamins

Hims Biotin Gummy Vitamins.

Hims claims that these vitamin supplements encourage hair growth, strengthen nails, and promote healthy skin.

However, there is little scientific evidence that biotin helps promote hair loss. There is some evidence that biotin may benefit those with a biotin deficiency or brittle nails.

The company recommends that people contact a healthcare professional to discuss taking this product if they already use multivitamins. Hims also states people should take one gummy per day.

Biotin Gummy Vitamins are available as a one-off purchase or monthly, 2-monthly, or 3-monthly subscriptions. This product starts at $16.

Hair Thickening Shampoo

Hims Hair Thickening Shampoo.

This shampoo contains saw palmetto, which the company claims may help target DHT levels.

A 2020 systematic review states that although there are no high quality studies on saw palmetto, the supplement may increase hair count and hair thickness with few side effects.

Hims recommends lathering the shampoo onto the scalp and leaving it on for 1 minute before rinsing. The company also states that people should use this shampoo consistently for the best results.

Hair Thickening Shampoo is available as a one-time purchase or a subscription every 1, 2, and 3 months. The product starts from $19.

Thick Fix Conditioner

Hims Thick Fix Conditioner.

This conditioner contains niacinamide, which may help promote hair growth and thickness. Niacinamide decreases the amount of dickkopf1, a hormone that can lead to thinning hair.

Hims recommends people apply the conditioner after shampooing and leave it to soak on the hair for up to 3 minutes before rinsing thoroughly.

People can buy Thick Fix Conditioner as a one-off purchase or subscribe for monthly, 2-monthly, and 3-monthly supplies. This product is available starting from $22.

The Non Prescription Hair Loss Kit

The Non Prescription Hair Loss Kit.

This kit includes minoxidil, Hair Thickening Shampoo, and the Biotin Gummy vitamins.

Hims states that this kit may suit someone looking to prevent hair loss and promote hair growth and health.

This kit is only available via subscription. The company will ship the kit to people once per month.

The Non Prescription Hair Loss Kit costs $37 per month.

The following table describes the price of Hims’ products.

Before using this service, people may wish to consider the pros and cons of Hims.


  • This service offers a convenient way to purchase prescription medications.
  • This service uses board certified doctors.
  • Hims offers free shipping and discreet packaging.
  • People can have additional consultations at no extra cost for all prescriptions.


  • There is mixed evidence that some of Hims’ nonprescription treatments, such as the Biotin Gummy Vitamins, work for hair loss.
  • Although most products are available as one-time purchases, some are only available via subscription.

Hims has accreditation with the Better Business Bureau (BBB), and the website gives the company an A+ grade. However, the average customer rating on the BBB is 1.12 out of 5 stars. Hims has closed 25 complaints in the last 12 months.

On Trustpilot, the company has an average of 4.3 out of 5 stars from customers.

Positive reviews across these websites state that the company has excellent customer service and is convenient to use. Some people report that the products are high quality and work well for their health conditions.

However, those who left negative reviews state that it is difficult to cancel subscriptions, with some people saying they received charges for products they had canceled. Others report that the company continued to send them emails after they unsubscribed.

Several other companies offer hair loss treatment online, such as Roman and Keeps.

Products• finasteride
• minoxidil
• thickening shampoo
• thickening conditioner
• biotin vitamins
• finasteride
• minoxidil
• finasteride
• minoxidil
• thickening shampoo
• thickening conditioner
• thickening pomade
• ketoconazole shampoo
Priceranging from $15-37 per monthranging from $16-35 per monthstarting at $10 per month
Online consultationsfree initial consultationfree initial consultationfree initial consultation
Shippingfree in discreet packagingfree in discreet packaging$3 per shipment

Learn more about these brands here:

People who use hair loss products may experience some side effects.

Side effects of finasteride include:

Additionally, side effects of minoxidil include:

Minoxidil also interacts with other drugs. For example, taking cyclosporine and minoxidil together may increase the amount of body hair a person has, and taking aspirin at the same time can reduce the effectiveness of this medication.

Anyone concerned about hair loss should contact a doctor to discuss treatment options. Healthcare professionals will recommend certain treatments taking into account the severity of the hair loss and any other medications a person takes.

People should also contact a doctor if they experience any side effects from taking hair loss medication. Doctors may recommend stopping the medication and trying another treatment.

Here, we answer some common questions about Hims’ hair loss treatment.

Does Hims hair loss treatment work?

Finasteride and topical minoxidil are FDA-approved for androgenic alopecia, or male-pattern hair loss. Both of these medications effectively treat this type of hair loss.

People will notice the initial effects of minoxidil 8 weeks after starting treatment, with maximum effects occurring after around 4 months.

People will start to notice a difference in their hair 4 months after using finasteride.

Can Hims make my hair thicker?

Hims states that its treatment can make the hair appear thicker and help prevent further hair loss.

There is evidence that the medications and the ingredients in Hims’ nonprescription treatments may help improve the appearance of a person’s hair. However, results may vary.

Hims is a telehealth company that offers prescription and nonprescription hair loss treatments. People can buy products as a one-time purchase or choose to subscribe for monthly supplies.

However, medications, such as finasteride and minoxidil, can cause side effects, such as loss of libido and excess body hair. A person should always contact a doctor to discuss the best treatment options and share concerns about potential side effects.