Key takeaways
- Hims and Ro are telehealth companies that offer prescription and nonprescription treatments primarily aimed at men.
- Both brands provide products to treat erectile dysfunction (ED), premature ejaculation (PE), and hair loss.
- In this Hims vs Ro review, we compared their product offerings, pricing, consultation process, and subscription plans.
ED and hair loss are common health issues, with ED
Both ED and hair loss can cause emotional distress, but there is a range of prescription treatments available for both conditions.
Hims and Ro (formerly known as Roman) offer these treatments to order online.
This article discusses both brands, their products, and how to order, and answers some frequently asked questions.
Hims and Ro are both telehealth companies that provide prescription and nonprescription treatments for various conditions. They typically market their products to males.
A person cannot get medical insurance coverage for Hims or Ro products.
| Hims | Ro | |
|---|---|---|
| Price | from: • $15 per month for hair loss treatment • $1.30 per use for certain ED medications • $4 per use for PE treatments • free delivery | from: • $13 per month for hair loss treatment • $4 per dose for certain ED medications • $2 per dose for PE treatments • free delivery |
| Offerings | • ED treatments • PE treatments • hair loss treatments • weight loss treatments • skin care • mental health treatments • supplements | • ED treatments • PE treatments • hair loss treatments • weight loss treatments • prescription skin care • testosterone supplements • multivitamins • cold sore and herpes treatments |
| Consultations | initial consultation and ongoing support and care at no extra cost | initial consultation and unlimited follow-up care at no extra cost |
| Subscription | • delivery monthly • delivery every 3 months | • delivery on demand • delivery monthly • delivery every 3 months |
*Prices and ratings correct as of August 2026
Hims began operating in 2017 and has headquarters in San Francisco, California. The company sells prescription and nonprescription treatments geared primarily toward males, including treatments for ED, hair loss, and PE. Hims has a sister company, Hers, which sells female health products.
Hims also sells skin care products, including those for aging support, wrinkles, and acne, as well as various medication treatments for mental health conditions. Hims also provides psychiatry assessments.
Hims is a subscription company, and people receive their treatment every month or once every 3 months.
Hims pros and cons
Before ordering from Hims, a person can consider the advantages and disadvantages of the service.
Pros
- There is a wide range of products for male health.
- There are branded and generic versions of medication available.
- Hims states its consultations are free.
- The company claims its shipping is free.
- People can opt for a subscription service for some medications.
Cons
- Some reviewers found customer service staff difficult to communicate with.
- The website does not clearly list prices for all of its products.
- Some medications are far more expensive than those of their competitors.
- Orders may take longer to arrive than those of competitors.
- Not all hair loss products offered are FDA-approved treatments.
New York-based company Ro also launched in 2017 under the name Roman. The company sells prescription and nonprescription treatments for ED, hair loss, and PE.
In addition, Ro offers treatments for skin concerns such as dark spots, wrinkles, and discoloration. It also sells various daily health supplements, including multivitamins and products for testosterone support.
Ro is also a subscription company. People will receive their treatment on demand, monthly, or every 3 months.
It is important to note that this company offers drugs for off-label use.
Some companies offer medication in a way that the FDA has not approved, meaning the way the company prescribes the medication is not how the label recommends. This is known as off-label use. A person should contact a doctor before taking medications in this way.
Ro pros and cons
Before placing an order from Ro, a person might consider the following advantages and disadvantages.
Pros
- It provides treatments for a wide range of health concerns.
- It offers branded and generic versions of drugs.
- Its medications are more affordable than competitors in some cases.
- The company says it has free, fast shipping.
- Its subscription service may be convenient.
- It offers a free initial consultation and ongoing support at no extra cost.
Cons
- Some customers found canceling the subscription difficult.
- Customers comment that there is a lack of flexibility in choosing doctors.
- Reviews mention that the company made unauthorized charges.
Hims and Ro offer similar prescription medication for ED.
Both Hims and Ro also sell treatments for PE, including wipes and medication.
A person can order nonprescription products directly from the Hims and Ro websites, but getting prescription medication requires a few extra steps.
Getting Hims prescription treatments
To order a prescription treatment, people must create an account with Hims and discuss their symptoms with a licensed healthcare professional. This consultation takes place online.
If the healthcare professional finds medication suitable, they can write a prescription. Hims then ships the medication to the person in discreet packaging. There is free shipping, and the treatments arrive in 2 to 5 business days.
Hims offers free consultations and ongoing care. However, insurance companies do not cover the costs of these services.
Getting Ro prescription treatments
To order prescription treatment, a person completes an online questionnaire about their medical history and symptoms and uploads a photo of their ID.
If necessary, a healthcare professional reviews this questionnaire to determine the best approach and writes a prescription.
Ro offers follow-up appointments at no extra cost. Insurance companies do not cover the costs of these sessions or treatments.
The company offers free shipping in discreet packaging. Ro writes that people will receive their packages 2 to 5 days after ordering, although all orders qualify for 2-day shipping at no extra cost.
Hims and Ro both offer similar services and products. Below, we provide a more in-depth comparison of the two companies.
Price
Ro’s website has a pricing page for all products, whereas Hims lists some prices but not others.
The table below shows how Hims and Ro compare on prices for treatments for ED, hair loss, and PE.
Products and conditions
In addition to ED, hair loss, and PE treatments, Hims also offers the following:
- Skin care: This includes pro-aging support, acne creams, and basic skin care products.
- Anxiety and depression: Various mental health medications are available following a consultation.
- Weight management: Hims offers GLP-1 medications for those who are eligible, nutrition and exercise guidance, and personalized treatment plans.
Ro offers these additional products:
- Cold sores and genital herpes: Ro offers the antiviral valacyclovir.
- Daily supplements: Ro can provide a men’s multivitamin and daily supplements for testosterone support.
- Weight management: Ro offers access to FDA-approved weight loss medications, including Wegovy, Zepbound, and Foundayo, for eligible individuals.
Consultations
Both companies offer initial consultations and ongoing appointments at no extra cost.
Subscription, delivery, and insurance
Both companies offer monthly or quarterly subscriptions. Ro also allows people to buy certain products on demand.
Hims and Ro offer free delivery in discreet packaging.
Neither service accepts insurance.
Hims and Ro provide safety information for all products. Below is an overview of some of the potential side effects a person may experience when taking medication from Hims or Ro.
Mild side effects
Some common side effects of ED medication
Both Ro and Hims supply finasteride for hair loss. Some common side effects of finasteride
- ED
- decreased ejaculate volume
- increased risk of high-grade prostate cancer
More severe side effects
If a person takes any other medication, they should inform the healthcare professional during their consultation. Certain drugs can interact with other medications, which can lead to potentially life threatening conditions.
For example, people who take nitrates and PDE5 inhibitors for ED have
Additionally, the
A person can consider the following telehealth companies as alternatives to Hims and Ro.
| Treatments | Price range | Consultation fee | Takes insurance | MNT review | |
|---|---|---|---|---|---|
| Hims | • ED • PE • hair loss • skin care • weight loss • mental health | starts at $4 for ED medication, and $15 for hair loss treatment | free initial consultation | no | Hims ED review |
| Ro | • ED • PE • hair loss • weight loss • daily health • fertility | starts at $4 for ED medication, and $16 for hair loss treatment | free initial consultation | no | Ro review |
| Keeps | • hair loss • ED • PE | start at $10 monthly, depending on a person’s treatment | free for the first year, $5 per consultation after | no | Keeps review |
| Lemonaid | • ED • PE • hair loss • primary care • weight loss • skin care • women’s health • blood testing | starts at $2 for ED medication, and $60 for a 3-month supply of hair loss treatments | $25 | no | Lemonaid review |
Ro (formerly known as Roman) and Hims are both telehealth companies offering online consultations with healthcare professionals who prescribe medications for several health conditions.
However, different companies own and operate Ro and Hims. People should consider which brand offers the medication at the most acceptable price before choosing which company to use.
Hims offers PE products, such as climax delay sprays, to help a person have sex for longer before ejaculating.
Blue Chew and Ro (formerly known as Roman) are both telehealth companies that offer prescription medication for ED.
Ro sells treatments for hair loss, mental health, skin care, and a range of sexual and primary care concerns. By comparison, Blue Chew only sells three ED medications: sildenafil, tadalafil, and vardenafil. All these products are available in a chewable form, which is not an FDA-approved form of these drugs.
Hims sells sertraline, which is a type of antidepressant called a selective serotonin reuptake inhibitor (SSRI). Research suggests SSRIs can help treat PE.
Ro (formerly known as Roman) is a telehealth company that provides prescription medication for ED, including Viagra.
Viagra is the brand name for sildenafil, which is a prescription medication for erectile dysfunction.
Ro is a telehealth company, formerly known as Roman It provides customers with medications that treat PE, ED, hair loss, and other medications with a valid prescription.
These medications vary in the time they take to work. However, ED pills like Viagra typically take about 1 hour to work, although it can take between 30 minutes and 4 hours.
Hims and Ro are telehealth companies that sell health products for males. Some options include prescription erectile dysfunction (ED) medication, hair loss and premature ejaculation (PE) treatments, and nonprescription general health products.
Both companies offer consultations and follow-up appointments with healthcare professionals to discuss prescriptions and any side effects. It is important to report any side effects.